BitCo Consumer Review

It's getting worse. Now many sites won't load for me. http://evetech.co.za/ isn't loading. Some threads at MyGaming that contains signatures from other sites take forever to load. I'm going to go watch tv. Hopefully it will be fine again tomorrow.

Hi Solitude,

Thanks for the post and apologies for the late response.

This issue has been resolved and has been stable for the past week, several upstream international providers had peering issues on the internet exchanges which resulted in slow speeds or unavailability to certain web sites.

BitCo has also changed certain configuration on our Core network to introduce further protection to this form of fault.

Mike
 
Should the lack of response be deemed the new attitude and spirit of Bitco? Ties in nicely with the sudden "sold out" status. Damn what a pity...

Hi KirPlunk,

Sorry for the late reply to your post.

What can we assist with? our support team is online for you - [email protected]

This is not our official communication channel so some times our responses can be delayed.

Mike
 
I have decided to cancel. I downgraded after a 10 meg upgrade made no real difference. I seem to be only getting 2 meg on weekends. And I am paying for 5 meg.

Sent an email yesterday and haven't heard a single thing. Gonna look into legal action as they are in breach of contract as far as I am concerned. I wonder if I can put a stop order through...

Hi Preacher,

Thanks for the post.

on a 10Mbps Package you will get 10Mbps Download and 2Mbps upload and if you reach the AUP you will be limited to 5Mbps Download with 2Mbps upload.

if you are having technical issues with your link please can you log a support request with [email protected], you are welcome to to PM us your ticket number and we can escalate & investigate from our side

Mike
 
Hi KirPlunk,

Sorry for the late reply to your post.

What can we assist with? our support team is online for you - [email protected]

This is not our official communication channel so some times our responses can be delayed.

Mike

I might be wrong but that much has been made clear a while ago already in this thread no?
 
My wife reports that yesterday at around this time the internet died and today again. Anyone having any issues?

Hi Solitude,

We experienced a failure on our network in the Honeydew area today from 13:59 - 14:23

A team responded to the point of failure and rectified the issue. we have implemented improved cooling in the high site box as we suspect the equipment shut down due to extremely high temperatures.

We apologise for any inconvenience caused during this disruption

Mike
 
Hi Viashen


What are you using Fibre or Wireless
also is that the speed you getting form neotel


Thanks Mike

Unfortunately i am not a Bitco customer anymore, wish you guys all the best :-)

Just because it did not suit me doesn't mean that some guys don't find it acceptable with the FUP etc

To me i couldn't handle the FUP and the whole less than half line speed thing but ya thats in the past now

Here is what i'm able to achieve now so i'm pretty happy :-)

View attachment 309136
 
IPv6 and BITCO

Morning all,

I was reading this article this morning which i found pretty interesting, I am aware that it is an old topic, but what strikes me odd, that it's a beneficial change for the ISP and end users however since 1999 when launched no one has implemented it. Am i missing something?

"According to Microsoft, if you want to enjoy the best possible Xbox One gaming experience, you should use IPv6. The Xbox One natively supports IPv6, but finding an ISP that will give you an IPv6 connection to the internet is difficult. By using IPv6 on your Xbox One, you should have less latency when playing multiplayer games, any data that you do transmit over the internet should be safer and more private, and in general any connections made by the Xbox One — either to remote servers, or peer-to-peer — should be faster and more responsive.

IPv6 is the successor to IPv4, the address scheme used by every device to connect to the internet (or local network). When you refer to an IP address (192.168.0.101), you are talking about an IPv4 address. The problem with IPv4, though, by virtue of being a 32-bit number, is that it only allows for a total of 4.3 billion addresses — and there are a lot more than 4.3 billion internet-connected devices on Earth. We’ve managed to extend the life of IPv4 through NAT (Network Address Translation), which allows multiple devices to sit behind one public IPv4 address, but it’s ultimately just a stop-gap measure. At the time of publishing, both the European (RIPE) and Asia/Pacific (APNIC) regional internet registries (RIRs) have exhausted their supply of IPv4 addresses. Elsewhere, in the Americas and Africa, there’s a few million addresses remaining that should be exhausted in the next few years.

IPv4 vs. IPv6 table, showing different address formats, sizes, etc

IPv6, by moving to 128-bit addressing, allows for a grand total of 340 undecillion addresses — that’s 340 followed by 26 zeroes, or more addresses than we’ll probably ever need, even if we manage to populate most of the Milky Way. This means that NAT — which generally slows things down and causes various firewall-, P2P- and connectivity-related issues — can be removed from the equation, instantly (and quite dramatically) improving your internet experience. IPv6 also introduces IPsec, a companion technology that was created for IPv6, backported to IPv4, but which really comes into its own when connected end-to-end via IPv6. Basically, IPsec (IP security) authenticates and encrypts each packet, increasing the privacy and security of your data. IPsec can be implemented in peer-to-peer communications, too (say, between multiple Xbox Ones). For more information on IPv6, check out our full IPv6 explainer.
With the rapid growth of smartphones and other internet-connected devices, ISPs and consumers are finally starting to feel the squeeze from IPv4 address exhaustion — and thus, some 15 years after it was standardized, ISPs are actually starting to switch over to IPv6. With IPv6 routes opening up across the internet, web companies such as Google, Facebook, and Yahoo are turning on IPv6 as well. Still, though, the growth of IPv6 is slow: In October 2012, 1% of Google’s traffic was IPv6; by September 2013, that had risen to 2%.

How to use IPv6 on your Xbox One
ARIN RIPE Ipocalypse

If you want to get the best gaming experience on the Xbox One, you’ll need to find an ISP with a complete IPv6 setup in your area — which is sadly still quite difficult. In the US, most of the major ISPs (AT&T, Verizon, Comcast, Time Warner Cable) are rolling out IPv6, but it’s a slow process, and there isn’t much you can do to speed it up; you’re either on their IPv6 network, or not. Canada, too, is dragging its heels.

Outside the US and Canada, there are more options. In the UK, Andrews & Arnold have provided to-the-home IPv6 connections for 11 years. In the Netherlands, hit up XS4All; in Germany, M-net; in France, Free; in Australia, Internode.

In general, especially if you’re in the US, your best bet is probably to check the list of World IPv6 Day participants, which includes links to the relevant IPv6 roll-out/status pages for major ISPs around the world. In some cases, you might be able to poke your ISP to send you a new IPv6-enabled router, if you’re in an area where the ISP’s backbone has been updated to support IPv6.

Finally, we should probably discuss the PS4 compatibility with IPv6. While Microsoft has clearly stated that the Xbox One will support IPv6, and the IPv4-IPv6 bridging technology Teredo [PDF], Sony has remained oddly quiet about the PS4’s IPv6 capabilities. I would be very, very surprised if the PS4 does not support IPv6 — but while Microsoft is fully on board the IPv6 train, it’s possible that IPv6 will be more of an afterthought on the PS4, and thus isn’t being advertised. Even so, though, assuming the PS4 hardware and operating system support for IPv6, you should at least see a reduction in latency by moving to IPv6 on your PS4."



Out of interest i would like to hear BITCO's input on this subject , is BITCO and the rest of the ISP's going to adopt this IPv6 connection protocols or not, please could you elaborate.

Thank you
 
Hi Disiza and all,

We are pleased to say that we have every intention of adopting of IPv6. We had forecast this as a necessity some time ago and as such our gear is capable of running IPv6 and IPv4 concurrently. Our plan of action however is to use IPv4 as long as possible – for a multitude of sound reasons. We will be sure to announce the day we start running IPv6 on the network. As mentioned previously however, there is no timeline set as to when this will materialise.

Regards,

BitCo
 
Hi Disiza and all,

We are pleased to say that we have every intention of adopting of IPv6. We had forecast this as a necessity some time ago and as such our gear is capable of running IPv6 and IPv4 concurrently. Our plan of action however is to use IPv4 as long as possible – for a multitude of sound reasons. We will be sure to announce the day we start running IPv6 on the network. As mentioned previously however, there is no timeline set as to when this will materialise.

Regards,

BitCo

Hi Bitco,

Thank you for your response, as vague as it was. Please advise what is stopping you from utilizing the IP6v Protocols, as you have mentioned, your network gear is quite capable of running the connection protocols. So what is stopping you?

As i view it from my perspective no ISP in this country should be passing up the opportunity to utilize the protocols as it is the most beneficial way forward for the ISP and customer. Stable,Consistent... in general beneficial fall all.
 
Hi Bitco,

Thank you for your response, as vague as it was. Please advise what is stopping you from utilizing the IP6v Protocols, as you have mentioned, your network gear is quite capable of running the connection protocols. So what is stopping you?

As i view it from my perspective no ISP in this country should be passing up the opportunity to utilize the protocols as it is the most beneficial way forward for the ISP and customer. Stable,Consistent... in general beneficial fall all.

[video=youtube_share;aor29pGhlFE]https://youtu.be/aor29pGhlFE?t=246[/video]
 
Hi Bitco,

Thank you for your response, as vague as it was. Please advise what is stopping you from utilizing the IP6v Protocols, as you have mentioned, your network gear is quite capable of running the connection protocols. So what is stopping you?

As i view it from my perspective no ISP in this country should be passing up the opportunity to utilize the protocols as it is the most beneficial way forward for the ISP and customer. Stable,Consistent... in general beneficial fall all.

Apart from the address shortage there is absolutely no advantage to changing to IPV6 from my understanding

The initial IPv6 standards originated in 1998 with the publication of RFC 2460 – “Internet Protocol, Version 6 (IPv6) Specification.” The main intent behind IPv6 was to solve the issue of the limited address space available in IPv4. Over time, other features such as Stateless Address Autoconfiguration (SLAAC), Network Renumbering, and mandatory IPSec support were also added to IPv6. In reality, however, the main benefit of IPv6 is the expansion of the address space. Over those 10+ years, numerous myths, however, have surfaced, many of which can impact the security of your IPv6 network. Understanding the truth behind these misconceptions is important, especially now, as IPv6 is being deployed on more and more networks.

More in the link
http://blogs.cisco.com/security/ipv6-myths
 
Apart from the address shortage there is absolutely no advantage to changing to IPV6 from my understanding

Smaller Full BGP table and you don't need to use NAT anymore, that's about it really.
We been running ipv6 for the last 4 years or so on our network, I can safely say there is no difference, except for the increased amount of Chinese bots that hit the network.
 
Nooooooo it hit 7pm and Steam stopped working again! Please BitCo, this is now a regular occurrence. I work all day, in the evenings and especially over weekends I want to relax by playing a game. Steam is reported as up and running. But not so on my BitCo connection.

It's all the same sites that stops working every time.
 
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Showmax is Down on Bitco.

My PC, Phone, or TV cant play or connect to Showmax.
On my Phone if I switch to CellC 3G (Terrible connection of 1-2mbps) Showmax works 100%

Please FIX its been going on for a week now. I am having TV withdrawals !!!

It took me a week with showmax fighting before I realized it was you and not showmax..
 
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