Blue Label hints at plans for Cell C

Dear Blue Label ..................

Dear Blue Label ..................

Here's how to improve Cell-C Instantly.

1. Improve coverage in well populated areas and take complaints seriously.
When you receive a coverage complaint ensure that something is done to resolve the problem.
I have been complaining about your coverage at my home for ever and you did nothing.
I live 5KM from King Shaka International Airport and had friends over recently and it took less than 5 minutes to get from the Airport to my home and they were astounded that my mobile had poor coverage.

2. Rain just launched their Network recently and I am able to get signal from their network - Not good signal but I got signal.

3. Ensure your data service works - what i encountered is that Data Never flows over the Cell-C network possibly due to me not receiving signal.

4. Improve your customer service and Listen to your customers - It normally helps :)

5. Create more Value offerings than your competitors are offering and always strive to offer better value.

6. Ensure you have enough towers within a 50km radius from all major Towns and cities.

I hope this helps you.
 
/Waits for lawsuits and ICASA penalties to come to light.
 
They removing all franchise owners from what i heard.
Including the ones who have been with them since their inception.
 
DXL said:
Dear Blue Label ..................

Here's how to improve Cell-C Instantly.

1. Improve coverage in well populated areas and take complaints seriously.
When you receive a coverage complaint ensure that something is done to resolve the problem.
I have been complaining about your coverage at my home for ever and you did nothing.
I live 5KM from King Shaka International Airport and had friends over recently and it took less than 5 minutes to get from the Airport to my home and they were astounded that my mobile had poor coverage.

2. Rain just launched their Network recently and I am able to get signal from their network - Not good signal but I got signal.

3. Ensure your data service works - what i encountered is that Data Never flows over the Cell-C network possibly due to me not receiving signal.

4. Improve your customer service and Listen to your customers - It normally helps :)

5. Create more Value offerings than your competitors are offering and always strive to offer better value.

6. Ensure you have enough towers within a 50km radius from all major Towns and cities.

I hope this helps you.
Click to expand...

+1

Been with them since i was in school about 15 odd years ago. I keep wanting to move but don't because i feel they will bring LTE/LTE-A in the area. I've complained sporadically over this time and they claim a site visit reveals no problems :crylaugh:. :mad: H+ FTW!
 
Telkom - Mobile beats them by a mile

Yuu said:
+1

Been with them since i was in school about 15 odd years ago. I keep wanting to move but don't because i feel they will bring LTE/LTE-A in the area. I've complained sporadically over this time and they claim a site visit reveals no problems :crylaugh:. :mad: H+ FTW!
Click to expand...

I bought the Telkom 100gig prepaid and sent an email to Telkom about coverage. Within 6 months antennae went up on a mast and i saw the guys trenching the other day and asked who they were laying fibre for and they advised it was for Telkom.

Unbelieveable from Telkom

I will be porting my Cell-C number to Telkom Mobile.

Feel sorry for Blue Label and their investment.
 
:o wow, you lucky to be getting Fibre so quickly. :D

Whatever their plan is, they better know what current and future users expect out of them else CellC will just vanish at some point
 
PORTnoys complaint

Today I ported from Cell C to Telkom.

Cell C coverage is very good in my area, but they removed the Prepaid Internet bundles (e.g. 100Mb x12). End of 2016 it was R49, around Sep this year, they announced massive price cuts but increased that bundle to R89.

When I enquired in store and online on Tuesday, I discovered that they removed the offer completely.

So I removed myself after >7 years with them.

Easy to get me back, match Telkom...
 
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