Brand New Mtn Sim Card. Problem

T

TheSuperSonic

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Hello everyone i bought a NEW MTN Sim Card from AXXESS it got delivered this morning and its not working i paid for it on AXXESS i did a bank transfer for R24 and i gave the RICA documents to the courier so basically i phone MTN support i give them the sim card number and the person at support says its under a Business name which is afrihost SO? WTF?!!!!!!!!
 
Afrihost/Axxess has to have the sim provisioned with MTN which could take up to 12 hours and only then will it be activated.
 
TheSuperSonic said:
Hello everyone i bought a NEW MTN Sim Card from AXXESS it got delivered this morning and its not working i paid for it on AXXESS i did a bank transfer for R24 and i gave the RICA documents to the courier so basically i phone MTN support i give them the sim card number and the person at support says its under a Business name which is afrihost SO? WTF?!!!!!!!!
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Why are you calling MTN when Axxess is your SP? Call them.

As the member above me mentioned, it has to be provisioned. It's quick and fast, I asked Afrihost to provision an MTN sim earlier today and few hours later done and dusted.

Call Axxess!
 
TheSuperSonic said:
my MTN sim card is working as of 15:55 pm
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Probably just needed time for the delivery driver to return to the office with your RICA documents.

The Axxess APN is "axxess" without quotation marks, all small letters. There is a nice help section on their website with instructions on how to setup various devices.
 
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