Brilliant Biilion Support

[TonyA]

Last I sent an email to billionsa.support asking for help with setting up VPN on my Billion 7402G router, Within in minutes I had a reply, and an offer to phone the next day with a set uprocedure. He phoned and talked me through the whole thing (about 2 1/2 hrs). Now I have a working VPN and besides which my Firm ware was upgraded. Now thats service. Well done Billion !!!
I will strongly reccomend your products just because of the suppport!

 

[linkinpark]

True, their support is excellent

 

[|tera|]

Glad you got it fixed Tony, what did you decide to use for the VPN software?

 

[TonyA]

No software, set up via router and new connection in Win XP. Went to No-IP org and obtained static IP.

 

[|tera|]

It seems like you need to write a little how to guide for me this time? Or should I buy a billion router first? hehe

 

[BCO]

I actually bought a billion router because of their representative here on MyBroadband. He/she didn't help me specifically but I noted their prompt replies to forum posts which I thought was awesome.

 

[linkinpark]

also one of the reasons i bought mine

 

[TonyA]

It seems like you need to write a little how to guide for me this time? Or should I buy a billion router first? hehe

The steps I was taken through bear no resmbalne to the manual. I was so busy trying write steps down that I still don't know how I actually got to VPN, only Billion Tech does!

 

[Drone 42]

I have also dealt with them in the past and their support was excellent!

 

[BILLION Tech]

Pleasure!!!!!!!!!!!!!!!!!!!!!!!!

Hi Guys

Just wanna take the time to thank you all for the positive comments being made. So..... THANK U VERY MUCH.

Any problems, you know where to reach us....

 

[HiltM]

Same reason I brought mine. It was a toss up between the Billion and the Netgear but the Billion won on there reputaion for support!!

 

[viceroy]

I agree with all your sentiments. I've received nothing but excellent service from Billion

 

[Voodoo]

I might sound like a sheep, but baaa, me too. Bought it because of the suport here.

Cheerz
Voodoo

 

[terencevs]

Billion offer great/modem routers with great after service and support. That is why I chose their modems to market and distribute.

To offer free support just adds another dimension on these great products!

 

[HuH]

Yeah!!!!!!!!!!!!!!!!!!!

Billion support ROCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[Azgard]

I agree their service is excellent, while they weren't able to sort out my problem completely, they were still very quick with replies and phone calls, and everything