BSOD issue resurfaced!!!

phly

phly

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Here is the link to my previous thread concerning a certain problem i had with my dell laptop.
http://mybroadband.co.za/vb/showthread.php/706094-Laptop-Constant-BSOD-Issue

I replaced one stick of ram and the BSOD issue was resolved completely. But only for about 3 weeks. The problem has started again. Blue screen, or random crashes and pc freezing and the only resolve is a restart. Sometimes upon boot and other times after getting into windows and also laptop is responding very slowly. Attached below is a sample of the last BSOD screen i was able to take a screenshot of.20150718_175333.jpg

So now I'm stumped as I thought the issue was ram related and had it fixed. Then now it rears its ugly head. Any suggestions or ideas. Should I still suspect perhaps its hard drive related or a particular ram slot killing my mem sticks or corrupting them.
:(:confused:
 
It was epic story. :(
I recall, you didn't follow suggestion in above thread, but fixed problem temporary by using different memory stick (as suggested by a shop which sold you this laptop). If it is really dry (or incorrectly applied) thermal compound as suggested, it can only get worse and prolonged use could cause permament CPU damage.
 
It seemed, back then the easy way out and a quick test to check. Didn't know it was only going to be a temporary thing. Sigh, guess I have no other alternative then than to fiddle with it. Open it up and reapply thermal paste.
 
phly said:
. Sigh, guess I have no other alternative then than to fiddle with it. Open it up and reapply thermal paste.
Click to expand...

The other choice is to live with the problem

If you don't want to fiddle with and you seem to trust the shop - let them re thermal the thing
 
Ohk. Hopefully it will not crush before I post this. I had used the laptop several months. Got it about end of octoober last year. It was fine all along no issues. have even gamed on it. rendered clips on it. But now the issue is around march april this year then out of the blue the issue started. I bought it from a person/individual and not from a shop. One of those bargains you see and run for on gumtree. I had no issues with it. It came with everything it was supposed to. Then the issue started. It was isolated at first. Once in a blue moon and it became more and more frequent. Only thing I have upgraded on it is the ram. So its about 6 months use before the issue. When I upgraded the ram just to have it running fast, all was well till awhile later.

When I went back to the shop where i bought the ram to resolve the issue, we changed the ram and it was well for about two to three weeks. Most of the blue screens point to memory corruption. I went to that very shop yesterday to try the reapplying of thermal paste. Nothing changed. If anything it seemed to get worse. Tried removing the ram we added last and I could not even get into windows.

Since its an elimination method process. I think now the next thing to try is HD. perhaps its the one failing so im trying to organize a temporary hard drive. install windows on it and run it from there for awhile and observe what happens.

Any other ideas are welcome though as i have ran out of things to try.
 
phly said:
Ohk. Hopefully it will not crush before I post this. I had used the laptop several months. Got it about end of octoober last year. It was fine all along no issues. have even gamed on it. rendered clips on it. But now the issue is around march april this year then out of the blue the issue started. I bought it from a person/individual and not from a shop. One of those bargains you see and run for on gumtree. I had no issues with it. It came with everything it was supposed to. Then the issue started. It was isolated at first. Once in a blue moon and it became more and more frequent. Only thing I have upgraded on it is the ram. So its about 6 months use before the issue. When I upgraded the ram just to have it running fast, all was well till awhile later.

When I went back to the shop where i bought the ram to resolve the issue, we changed the ram and it was well for about two to three weeks. Most of the blue screens point to memory corruption. I went to that very shop yesterday to try the reapplying of thermal paste. Nothing changed. If anything it seemed to get worse. Tried removing the ram we added last and I could not even get into windows.

Since its an elimination method process. I think now the next thing to try is HD. perhaps its the one failing so im trying to organize a temporary hard drive. install windows on it and run it from there for awhile and observe what happens.

Any other ideas are welcome though as i have ran out of things to try.
Click to expand...

Instead of swapping out the HDD, try running a Live Image of Ubuntu or such from a disk or USB for a bit and see if it crashes. Will save you some money.

If it doesn't crash, it's the HDD, if not it is most likely the motherboard and you can chuck the laptop away.
 
sajunky said:
Oh, no. Not from the same shop...
@OP. How long did you use laptop before it started BSOD's?
Click to expand...

Had an HP that started after two years, and Fujitsu that did same out of the box virtually.

Have laptops that never blue screen - Like my OLD Lenovo R60 .... It just goes and goes .... but its old.
 
phly said:
Ohk. Hopefully it will not crush before I post this. I had used the laptop several months. Got it about end of octoober last year. It was fine all along no issues. have even gamed on it. rendered clips on it. But now the issue is around march april this year then out of the blue the issue started. I bought it from a person/individual and not from a shop. One of those bargains you see and run for on gumtree. I had no issues with it. It came with everything it was supposed to. Then the issue started. It was isolated at first. Once in a blue moon and it became more and more frequent. Only thing I have upgraded on it is the ram. So its about 6 months use before the issue. When I upgraded the ram just to have it running fast, all was well till awhile later.

When I went back to the shop where i bought the ram to resolve the issue, we changed the ram and it was well for about two to three weeks. Most of the blue screens point to memory corruption. I went to that very shop yesterday to try the reapplying of thermal paste. Nothing changed. If anything it seemed to get worse. Tried removing the ram we added last and I could not even get into windows.

Since its an elimination method process. I think now the next thing to try is HD. perhaps its the one failing so im trying to organize a temporary hard drive. install windows on it and run it from there for awhile and observe what happens.

Any other ideas are welcome though as i have ran out of things to try.
Click to expand...

Warrantee?
 
I had run memtestx86 before. Got a live cd and had it on my usb and ran it for several hours testing different slots and both ram sticks and one stick at a time. I remember there were some errors but when i try to duplicate them the tests are all pass.
My only issue with live cd or usb is that it will not be windows which i'm used to and can stress proper.

No warrantee. It was already an aged laptop since its a late 2009 early 2010 model. In pristine condition though. And it was a 2nd hand buy from an individual so no warranty apart from the assuarance that it works fine and all is well with it.
 
phly said:
I had run memtestx86 before. Got a live cd and had it on my usb and ran it for several hours testing different slots and both ram sticks and one stick at a time. I remember there were some errors but when i try to duplicate them the tests are all pass.
My only issue with live cd or usb is that it will not be windows which i'm used to and can stress proper.

No warrantee. It was already an aged laptop since its a late 2009 early 2010 model. In pristine condition though. And it was a 2nd hand buy from an individual so no warranty apart from the assuarance that it works fine and all is well with it.
Click to expand...

Try this out to stress test: http://www.hecticgeek.com/2012/11/stress-test-your-ubuntu-computer-with-stress/

You can stress your CPU, RAM and HDD seperately, so see if anything dies.
 
Special pool detected memory corruption could be a faulty drive, thats why I suggest you reformat.


Try this in CMD, verifier.exe /all
 
Last edited:
Rickster said:
Special pool detected memory corruption could be a faulty drive, thats why I suggest you reformat.


Try this in CMD, verifier.exe /all
Click to expand...

That's a driver checker. For RAM and HDD I would consider that useless.
 
I had also googled the memory corruption issue and I saw the whole verifier solution and I tried it but no verification took place. I dont know what happened but it somehow didnt work. I restarted and pc continued on sluggishly. Will try that again and see what happens.

Yes i'm aware that verifier works for just verifying the drivers. I checked your link @Johnatan56 however it seemed all geared for ubuntu or linux but not windows unless i'm missing something.
 
phly said:
I had also googled the memory corruption issue and I saw the whole verifier solution and I tried it but no verification took place. I dont know what happened but it somehow didnt work. I restarted and pc continued on sluggishly. Will try that again and see what happens.

Yes i'm aware that verifier works for just verifying the drivers. I checked your link @Johnatan56 however it seemed all geared for ubuntu or linux but not windows unless i'm missing something.
Click to expand...

It is for ubuntu. Use a liveUSB and stress test from it. That way you will know if it is the HDD crashing without just having a blue screen from everything else.
 
phly said:
Ohk. Hopefully it will not crush before I post this. I had used the laptop several months. Got it about end of octoober last year. It was fine all along no issues. have even gamed on it. rendered clips on it. But now the issue is around march april this year then out of the blue the issue started. I bought it from a person/individual and not from a shop. One of those bargains you see and run for on gumtree. I had no issues with it. It came with everything it was supposed to. Then the issue started. It was isolated at first. Once in a blue moon and it became more and more frequent. Only thing I have upgraded on it is the ram. So its about 6 months use before the issue. When I upgraded the ram just to have it running fast, all was well till awhile later.

When I went back to the shop where i bought the ram to resolve the issue, we changed the ram and it was well for about two to three weeks. Most of the blue screens point to memory corruption. I went to that very shop yesterday to try the reapplying of thermal paste. Nothing changed. If anything it seemed to get worse. Tried removing the ram we added last and I could not even get into windows.

Since its an elimination method process. I think now the next thing to try is HD. perhaps its the one failing so im trying to organize a temporary hard drive. install windows on it and run it from there for awhile and observe what happens.
Click to expand...
I don't think it is hard drive, you can test hard drive by scanning entire surface for delays, but you didn't experience delays or handouts which are typical for hard drive failing. However when RAM start generate errors, some files on the hard drive can be corrupt and operating system will get corrupt progressively over the time.
I understand from above that problems started shortly after adding another memory stick. Your memory tests have confirmed that it is related to the 2nd memory channel (socket), not a particular memory stick. So I suggest some the following:
1. Confirm with the shop that they did indeed remove/reseat CPU from the socket during replacing component. It is critical. If they didn't, you should seriously look for repeating this job.
[-]2. Check what is maximum memory size for your mobo and use a double capacity single memory module if possible (instead of two) and place it in the socket which didn't generate errors.[/-]
3. Try to find compatible CPU to see if problem goes away.

Edit: #2 not applicable, max memory is 8GB (2x4GB)
 
Last edited:
UPDATE: Thought I should post an update for any future folks that might be holding onto such a laptop. I endured the issues till i decided its time I try resolve the issue. So I decided to go with the thermal paste solutions. Opened the whole laptop up. Unscrewed all I could, removed the CPU. Wiped the former paste off and reapplied new thermal paste. Then placed everything back and hoped for the best.

This was on saturday last week and to date not a single crash or BSOD. Laptop is running super and all is well and fast. Im now even getting work done and enjoying this beloved laptop that I have even held off selling it for the time being.

Many thanks for all the input and help especially on that removing the CPU reapplying the paste and reseating the CPU point by @sajunky. I had only reapplied paste before and not actually removed the CPU and cleaned it up to apply new paste. Many thanks. Very grateful. Now my old beast is alive and we killing off outstanding items like no ones business.

Thank you all.
 
I don't know why I was so sure of that, but I was. Glad it is working now. :)
 
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