Hey!
I'va had iBurst for 2months now. We connect on the Erasmuskloof tower which is only 2km away. You would think that this would be ideal, but wait, there's more. Our location is slightly topographically challenged, that is, we're just on the downside of a not so big hill on the way to the tower. With a huge mission and WBS' external antenna we have 3-5 lights on the UTD modem, but the max signal on utTraceStar is only -96db (being only 2km away you'd expect better). When installing the thing we asked iBurst if I could extend the external antenna's cable so I could place the thing higher on my roof, not just against the wall where we have signal. First they said I can't do this because blah blah blah, and yesterday I called the helpdesk to ask why the first month was so amazingly fast and why it sucks now. I asked if I could extend the cable and now the story's different, they say I can extend it.
So (long story for a short question), have any of you extended this cable between the UTD and the antenna? Does it lose signal quality? Did it help?
I'va had iBurst for 2months now. We connect on the Erasmuskloof tower which is only 2km away. You would think that this would be ideal, but wait, there's more. Our location is slightly topographically challenged, that is, we're just on the downside of a not so big hill on the way to the tower. With a huge mission and WBS' external antenna we have 3-5 lights on the UTD modem, but the max signal on utTraceStar is only -96db (being only 2km away you'd expect better). When installing the thing we asked iBurst if I could extend the external antenna's cable so I could place the thing higher on my roof, not just against the wall where we have signal. First they said I can't do this because blah blah blah, and yesterday I called the helpdesk to ask why the first month was so amazingly fast and why it sucks now. I asked if I could extend the cable and now the story's different, they say I can extend it.
So (long story for a short question), have any of you extended this cable between the UTD and the antenna? Does it lose signal quality? Did it help?