Calling 10210 from a cellphone

[iEverything]

Hi,

Anyone know how to log a 'fault' to Telkom that would normally have been via 10210 and I don't have a telkom landline @ home to log it against that number.

Their Corporate call centre gave me 0123112473, that goes to a mailbox, calling the Telkom store @ Clearwater went to a mailbox

Oh pls remind me again why I am not with Telkom???

My issue is the Telkom cable from the pole to my house which has not been used for 10yrs has now sagged / dropped into my garden.

Would love to just cut it but scared that there may be some current going through it,

Thanks

 

[boxerulez]

I did that over 3 years ago still no issues.

Problem will come when you need an installation in future you will probably be charged for a new installation and not only reconnection fee.

 

[iEverything]

Did you just literally cut the Telkom cable from the pole?

I doubt I will ever be using Telkom in the future and the chances they will come assist a 'non' Telkom customer to sort their cable out will be small

 

[MickeyD]

Gippo method to get action... Find the Telkom contact person for your city and ask them to help...

http://www.telkom.co.za/sites/aboutus/utilityrelations/utilityrelationsforum/


PS. business hours

 

[vavyn]

Buy a cell c sim. free call to 10210

 

[MightyMuffinMan]

also 8ta sim has freecall to 10210

 

[bekdik]

Use telkom.co.za fault logging

 

[MR.C]

Send an sms to 012 321 0212

 

[Rickster]

My issue is the Telkom cable from the pole to my house which has not been used for 10yrs has now sagged / dropped into my garden.

Would love to just cut it but scared that there may be some current going through it,

Thanks

You can cut it, its only a few volts going through it.