calling all hard drive guru's

[milomak]

anyone know if there is a linux util to check the serial number. the prospect of having to open the case and get that drive out of its casing is not so appertising. and there is no windows installed on that drive

 

[wikus]

Hi All
Just to let you know that I did some stats on the Seagate drives we purchased and sold in January February and March up until last week Saturday.

The failure rate we experiencing is actually not that high and in fact has been much lower than we expected,all these drives have not even made the 1% failure rate which is our tolerance level on returns.

250gb Purchased xxxxx units sold xxxxx units Returned for RMA 6 units
320gb Purchased xxxxx units sold xxxxx units Returned for RMA 9 units
500gb Purchased xxxxx units sold xxxxx units Returned for RMA 11 units
750gb Purchased xxxx units sold xxxx units Returned for RMA 1 units
1.0TB Purchased xxxx units sold xxxx units Returned for RMA 2 units
1.5TB Purchased xxx units sold xxx units Returned for RMA 0 units

These figures are from our system as at 3:10pm this afternoon
Actual Qty's have been removed due to sensitive information
xxxxx denotes item > 3000 units
xxxx denotes item > 1500 units
xxx denotes item > 200 units

What is your drive swop-out policy?