Can I (Really) Trust Hellopeter Reviews?

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technofool

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FAQ: Hellopeter​

We can question the trustworthiness of overwhelmingly positive content that lives on any review platform because it often seems too good to be true. On the other hand, complaints aren’t usually inflated as there’s little to gain from this.
Most negative reviews tend to be truthful experiences related to a product or service. However, because of the complaints housed on Hellopeter, there’s an underlying trust in what consumers have to say. Even so we have to moderate some negative reviews otherwise businesses withdraw their support. You’re getting the full story, not just the highlights reel.
In 2022, Hellopeter reached a 50/50 split of positive to negative reviews through this moderation.
This changing landscape of a new positive South Africa makes it even more important for us to provide a credible review platform.​
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I have had my review deleted twice and they cannot tell what I need to change to get my review accepted. All I'm trying to share is a court ruling that is a public document anyway. The company admitted guilt on all counts and paid the fines but somehow Hellopeter deleted my review and threateded to close my account. All I was trying to share was my experience with my managing agents at the Ombud and the Ombud's ruling now that the case is closed.

Subject: Sandak-Lewin Trust found guilty of fraud and stealing clients money

On 26 July 2023, all four directors of Sandak-Lewin Trust were found guilty of fraud and improper conduct on all 6 charges relating to the Debt Collectors Act 114 1998. The charge sheet and ruling is attached to this message.

SANDAK-LEWIN PROPERTY TRUST (PTY) LTD committed improper conduct by charging excessive fees for services (300%), deceiving as well falsely claiming to have a mandate to collect debts, presenting incomplete Levy accounts and misrepresenting a late payment as a debt in order to gain financial advantage, hiding debt collection fees in a separate account away from the client's normal monthly Levy account statement.
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Sandak-Lewin Trust admitted guilt on all counts and paid the fines imposed.

The Sandak-Lewin Trust directors admitted to :

1. Overcharging for services (300% above prescribed).
2. Making use of fraudulent representations in their defense.
3. Presenting forged minutes during the inquiry.
4. Presenting incomplete levy statements to a scheme member.
5. Fraudulently misrepresenting a late payment as a debt payment.
6. Deceiving a customer by hiding debt collection fees in a separate account.
7. Charging fees on an account that was not in debt.
8. Collecting more than legally allowed expenses and fees.

Anybody who pays levies or rental to Sandak-Lewin Trust should ask their trustees to audit their body corporate accounts to get the fraudulent fees reimbursed. This has been going on for years and you might have a lot of money returned.
 

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  • Sandak-Lewin fraud verdict 4pgs.pdf
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Glad I sold out of my sectional title property.. Happened to have been these okes who we were using as managing agents..

Question though, would I be entitled to any reimbursement for the time I owned the property and paid levies..?
 
WAslayer said:
Glad I sold out of my sectional title property.. Happened to have been these okes who we were using as managing agents..

Question though, would I be entitled to any reimbursement for the time I owned the property and paid levies..?
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I can't see why not. Books have to be kept for at least 6 years (I think) and Sandak keeps your books. They will do their best to hide every last cent from you. Somebody will have to go through your accounts with a fine tooth comb.
Section Title is inherently a socialist system and that is it's weakness in my eyes. I would love to get out but I have a lovely flat and you can't buy anything that isn't in some kind of share scheme. Communism will always vark everything up.
 
technofool said:
I have had my review deleted twice and they cannot tell what I need to change to get my review accepted. All I'm trying to share is a court ruling that is a public document anyway. The company admitted guilt on all counts and paid the fines but somehow Hellopeter deleted my review and threateded to close my account. All I was trying to share was my experience with my managing agents at the Ombud and the Ombud's ruling now that the case is closed.
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Years ago Hellopeter was considered bent by many in regards to a fair hearing, we stopped using or visiting them.

Not going to get into why, fairly obvious I would imagine. It's a big internet, find other platforms to voice your concerns.
 
I only go there to leave positive reviews. I have been threatened with legal action for posting negative reviews which they or the company being reviewed did not agree with.

Carte Blanche proved to be good listeners and gave some airtime a while back on a dodgy solar company...
 
technofool said:
I have had my review deleted twice and they cannot tell what I need to change to get my review accepted. All I'm trying to share is a court ruling that is a public document anyway. The company admitted guilt on all counts and paid the fines but somehow Hellopeter deleted my review and threateded to close my account. All I was trying to share was my experience with my managing agents at the Ombud and the Ombud's ruling now that the case is closed.

Subject: Sandak-Lewin Trust found guilty of fraud and stealing clients money

On 26 July 2023, all four directors of Sandak-Lewin Trust were found guilty of fraud and improper conduct on all 6 charges relating to the Debt Collectors Act 114 1998. The charge sheet and ruling is attached to this message.


Sandak-Lewin Trust admitted guilt on all counts and paid the fines imposed.

The Sandak-Lewin Trust directors admitted to :

1. Overcharging for services (300% above prescribed).
2. Making use of fraudulent representations in their defense.
3. Presenting forged minutes during the inquiry.
4. Presenting incomplete levy statements to a scheme member.
5. Fraudulently misrepresenting a late payment as a debt payment.
6. Deceiving a customer by hiding debt collection fees in a separate account.
7. Charging fees on an account that was not in debt.
8. Collecting more than legally allowed expenses and fees.

Anybody who pays levies or rental to Sandak-Lewin Trust should ask their trustees to audit their body corporate accounts to get the fraudulent fees reimbursed. This has been going on for years and you might have a lot of money returned.
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Review here:

Tap one of the map results and review them.
 
lkpat said:
Review here:

Tap one of the map results and review them.
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Thank you that is helpful and exactly what I'm going to do. We need to let the cream rise to the top and the dregs must disappear to the bottom. I was checking Hellopeter without realizing I was wasting my time. They made such a splash when they arrived years ago.
 
The other day I did not leave a good comment at a place on Google maps, simply saying there were bad, Google emailed me and they removed my comment.
 
I use it alot, as in read up about a provider.

In one case, hellopeter or the provider just deletes bad reviews and keep good one. Lol

I smell a rat in such cases
 
upup said:
The other day I did not leave a good comment at a place on Google maps, simply saying there were bad, Google emailed me and they removed my comment.
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I leave good and bad reviews. Have an okay Google Score, think Level 6 / 1500 points local guide. Have never had a bad review removed. My reviews are pretty balanced saying what is good and what can be improved. If the experience was really really terrible I will say so but give the owner a chance to rectify it.
 
Hellopeter deleted my review even after I emailed back and forth to find out what to change to make it acceptable.
Google Reviews accepted my Sandak-Lewin fraud conviction review first time.
Do leopards every change their spots?? Sandak is back in front of the Ombud with another case.
 
upup said:
The other day I did not leave a good comment at a place on Google maps, simply saying there were bad, Google emailed me and they removed my comment.
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Was it a low quality comment maybe (e.g. not very useful)?

I've left a lot of reviews and never had them removed before.
 
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