Can not send emails with Rain Network

Y

Yoli1990

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I purchased a Rain unlimited 24/7 sim card. I am using the simcard in an iphone as the router. It's working great so far, however i can receive mails on Outlook but can not send mails.

Can anybody help me with a way to change my outgoing server details, or do whatever so that i can send mails?

PLEASE!!
 
Good day Rain Representative

My simcard was delivered last week on the 15th July 2020, it was successfully activated as I received an SMS confirmation, but when inserting the simcard on my tablet and put on my mobile data, there's no network, I've tried adding the APN details but still no luck, I did log a query with Support twice but I haven't received any response. I haven't been able to use this simcard and today marks the 6th day. Please assist me as I need to start using it asap.

Thanks
 
NSB@15 said:
Good day Rain Representative

My simcard was delivered last week on the 15th July 2020, it was successfully activated as I received an SMS confirmation, but when inserting the simcard on my tablet and put on my mobile data, there's no network, I've tried adding the APN details but still no luck, I did log a query with Support twice but I haven't received any response. I haven't been able to use this simcard and today marks the 6th day. Please assist me as I need to start using it asap.

Thanks
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Hi,

I sincerely apologies for the inconvenience caused.

Please PM/DM me your email address linked to you rain profile so i can follow up on your query.
 
dunkyd said:
People still go to Rain ? Can't you lot read ????
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I was advised by a colleague, I wasn't aware of all this hustle. Can u recommend any other network provider because where I'm located, the other big networks are giving me problems.
 
rain_mobile said:
Hi Yoli1990,

thanks for reaching out.

please DM/PM me your email address linked to your rain profile for assistance.
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Can u please asist me I also have the same problem my email is <removed>
 
Last edited by a moderator:
Mreiks34 said:
Can u please asist me I also have the same problem my email is <removed>
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I've taken the liberty of removing your email address. We suggest you PM, or "Start a conversation", with the rep directly.

Screen Shot 2020-08-07 at 12.51.00.png
 
I still have to ask why all this secrecy about the solution? Surely the Rain Rep can post a generic solution on the forum for all to see about what the outgoing server settings are supposed to be for the rain network?

Yes I agree the personal details should not be posted, that is not what my comment is about.
 
Your outgoing server settings should be your mail server that hosts your mail, ISP smtp servers are a bad idea with SPF etc anyway
 
Leno said:
Your outgoing server settings should be your mail server that hosts your mail, ISP smtp servers are a bad idea with SPF etc anyway
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Sure, but show me where the ISPs in this country have implemented those recommendations,
 
Seems we have to do the work for Rain. Pathetic! If this detail is not correct then Rain has only themselves to blame. Maybe this will prompt them to get off their lazy behinds and respond to queries on the forum.

support.rain.co.za

Does rain have a SMTP service?

rain currently does not have a SMTP service. It is a value-added service that rain does not offer at the moment.
support.rain.co.za support.rain.co.za
Does rain have a SMTP service?
rain currently does not have a SMTP service. It is a value-added service that rain does not offer at the moment.
Click to expand...
 
Can someone please tell me what settings do I use for rain in outlook? Nothing is working and I tried my mail service provider settings its not working
 
chris669 said:
Can someone please tell me what settings do I use for rain in outlook? Nothing is working and I tried my mail service provider settings its not working
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See post number 17:

Rain does NOT offer and SMTP service. Yes, that is right, no SMTP server available on RAIN.
 
lol so what settings does one use in outlook then? surely there has to be alternative settings. my gosh if I knew this I would not have even bothered getting rain
 
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