Correct, unfortunately you'll have to wait for your device to arrive before upgrading.
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Question of the Day: How do you normally pay for purchases in stores?
Can the public order from today?
- Thread starter minerva
- Start date
Correct, unfortunately you'll have to wait for your device to arrive before upgrading.
is this still available? can I still get the free mifi?
The 3rd was the original date, but we didn't plan on giving away all our MiFi's. We were trying to decide what would be the best way to launch with something awesome. When Gian and the directors came up with the amazing Mobile 3 deal, we needed a few more days to make that happen!
We also wanted to make sure that all our mobile pre-orders got delivered before we started bombarding our poor courier with more orders
I can't seem to edit my original post
Just want to confirm with this - our Devs are tweaking our system a bit to allow for upgrades if your device hasn't been marked as delivery complete with us. This feature should become available a bit later today.
Free MiFi devices were only available on pre-order. We've still got ridiculous data promotions though, and our devices are very well priced.
labratza
Expert Member
just sent support a message ordered mine as part of the 8000 and havent had delivery yet or a tracking number. awaiting response from support now
You're also more than welcome to drop me a PM and I'll pass on your waybill number if it's been loaded onto our system.
Seems like my delivery has hit a snag! Status has been "ready for dispatch" from 15:00 yesterday... I'm in Sandton so it's not like it's a rural delivery that goes on a special dispatch or something! Really hoped to have it for the weekend
It'll be best to follow up directly with our couriers, maybe you will have it by this afternoon
Due to the backlog of our Pre-Order deliveries we can't deliver new orders as quickly as we'd like. As it is, the uptake on our launch offers has also been pretty big. We'll do our best to get your parcel to you as quickly as we can
RichardG
Honorary Master
I think it is best that way @AfriMan clear the backlog first - deliver all the necessary MiFi routers first then start dispatching the SIM CARDS etc. Noticed on my dashboard nothing has changed yet on my SIM card order placed on 3rd September/4
1 of the biggest gambles any company has ever taken up offering free devices+free delivery.
. Noticed on my dashboard nothing has changed yet on my SIM card order placed on 3rd September/41 of the biggest gambles any company has ever taken up offering free devices+free delivery.
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I think it is best that way @AfriMan clear the backlog first - deliver all the necessary MiFi routers first then start dispatching the SIM CARDS etc
1 of the biggest gambles any company has ever taken up offering free devices+free delivery.
I wouldn't call it a gamble. You see we believe in our clients. We gambled on them. Our clients trust us, and we in turn trust them not to leave us hanging. And I must say we have not been disappointed. At the end of the day, we learn and grow through our clients, and that is our greatest strength
We are working on delivering our pre-orders first, and then we'll start with launch orders. I know that a new batch should be going out to the courier soon, and we've learned a lot from our early mistakes. Please bear with us, we don't think this batch will experience the same level of problems as the previous one - which was just too large to handle as planned