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Question of the Day: How do you normally pay for purchases in stores?
mercurial
MyBB Legend
Still? Why so long?
Who knows.
One thing I noticed is that UPS has now classified the package as having been delivered. I wonder if B&H knows they do this because I apparently have two days to examine the goods if I want to return them.
koffiejunkie
Executive Member
You should let them know. UPS is lying and it reflects badly on B&H
I know - I've already got an email into UPS and I'm working on the B&H one now.
mercurial
MyBB Legend
When did you order this again?
22/07 and verification problems lead it only being shipped on the 24th (partially my fault so not holding that against them).
We're still in the promised delivery window of 5-7 working days but I'm just kind of annoyed with UPS - it seems to me that they're just padding their stats.
mercurial
MyBB Legend
Oh ok. A week ain't that bad but they should get their act together.
I know, but I'm impatient
mercurial
MyBB Legend
Hope you never have to deal with the dolts in BHPhoto's customer service! I emailed them pointing out that UPS had recorded the parcel as having been delivered and tried to ascertain if the 2 day return window commenced when I actually received the package or when UPS says I did. Their first response was
After pointing out to them that their reply really had nothing to do with my enquiry they returned with
koffiejunkie
Executive Member
That's just disappointing...
mercurial
MyBB Legend
I'm worried about this buying from abroad thing. Does this kind of thing always happen? I just want them to deliver my stuff to my door without any hassles.
koffiejunkie
Executive Member
When that delivery comes, make the delivery guy write the date, then scan that form before handing it back!
It could be I was a victim of an automated system that doesnt understand English. I'll switch to New Yorker and see if they comprendez that.
TBH - I'm sure the package will arrive in due course. B&H is a reputable dealer and the savings really do make it worthwhile.
koffiejunkie
Executive Member
I was going to suggest maybe your UK/ZA spelling might have confused them, but then I did a quick browse through your posts and couldn't find any examples.
Have you tried speaking to "living body" at ups?
http://www.ups.com/content/za/en/contact/index.html?WT.svl=SecNav
http://www.ups.com/content/za/en/contact/index.html?WT.svl=SecNav
Yup - still stuck in customs.
They also dont think there is anything untoward about designating a package as having been delivered even if it hasnt.
Sounds rather skelm to me. (I assume you've been here long enough to know skelm
)
mercurial
MyBB Legend
Does it make a difference if you choose International Express Mail? That's the option I was thinking of taking if I buy something from them. It's just a few days slower but you save a little.