Johannesburg - South Africa's youngest retail bank, Capitec Bank, on Wednesday said it has started an industry first: permanent Sunday trading.
The new hours started last Sunday at 84 of its 460 branches located in or around shopping centres. Capitec said it aligned its trading hours to those of retailers and restaurants to offer clients more flexibility.
This followed the successful rollout of longer banking hours since its inception.
"By opening our branches on Sundays, we will not only enable clients to do their personal banking when it suits them, but also further align ourselves to other retailers' opening hours," said Carl Fischer, Capitec's marketing and corporate affairs executive.
In the past other banks have tried Sunday trading, but it was not done nationally.
Capitec Bank is able to implement Sunday trading due to its innovative banking model which is based on paperless technology. It negates the need for a back office to manage cumbersome end-of-day administration, leaving staff with more time to serve clients instead of cashing up.
"One of Capitec's major points of differentiation is its ability to process clients' requests - opening new accounts, transactions, withdrawals and deposits - quickly, using innovative technology. This significantly reduces time and cost, and is among reasons why the Sunday trading is easier for us to roll out," said Fischer.
He said that Sunday trading would be extended beyond the current 84 branches in due course. To date, 100 new jobs have been created.
http://www.fin24.com/Companies/Financial-Services/Capitec-starts-Sunday-banking-20110511
Great news! The current trading hours make it near impossible to get to the bank in time. Donno about you guys but I am starting to become a fan of Capitec, kinda feels like they are the Cell C of banking.