Cashless King - beware

[Polly101]

Went to a concert last year - this was the only option to be able to buy drinks and food

It's a card that you load cash onto at the event, and then you swipe it with the vendors.
When getting the card, I confirmed that they would refund the amount remaining on the card (after they've basically fica'd you etc on the website)

what they neglect to tell you - is that they CHARGE you to refund you the balance (a minimal amount R10, but they didn't mention this once) - and if I remember correctly they also charge you for the card

so beware of this crowd - rather check with the vendors as SOME still accepted snapscan etc

 

[R4ziel]

So you went to a concert, spent money on drinks and food, but still complain about R10 to get your money back?

It is like those people who drive 30km around a R2.50 toll gate just because they don't want to pay for the toll gate

 

[Lupus]

So you went to a concert, spent money on drinks and food, but still complain about R10 to get your money back?

It is like those people who drive 30km around a R2.50 toll gate just because they don't want to pay for the toll gate

Her complaint is valid, she had to get the card in order to get food and drink, she loaded her own money on their after paying for the card. Now when she wants the remainder of her money on that card back they want to charge her.

Not in anyway the same as someone willfully driving 30km around a toll gate.

 

[R4ziel]

Her complaint is valid, she had to get the card in order to get food and drink, she loaded her own money on their after paying for the card. Now when she wants the remainder of her money on that card back they want to charge her.

Not in anyway the same as someone willfully driving 30km around a toll gate.

If it was R100 sure I could understand that, I would also be liked to be notified about that before, but to complain about R10 for a refund of your money after driving to a concert, having food and drinks and driving back seems petty. In the greater scheme of things, the R10 for the refund and the cost for the card is so marginal, I don't think it should impact the memory of the night of the concert

 

[Polly101]

Her complaint is valid, she had to get the card in order to get food and drink, she loaded her own money on their after paying for the card. Now when she wants the remainder of her money on that card back they want to charge her.

Not in anyway the same as someone willfully driving 30km around a toll gate.

true - and also with the toll gate they tell you upfront they are gonna charge you for the use of the road - there was no other option here (not allowed to bring in own stuff and vendors not allowed to take cash)

 

[Polly101]

So you went to a concert, spent money on drinks and food, but still complain about R10 to get your money back?

It is like those people who drive 30km around a R2.50 toll gate just because they don't want to pay for the toll gate

now imagine they don't tell you there's a toll and there's no other road...

 

[saor]

there was no other option here (not allowed to bring in own stuff and vendors not allowed to take cash)

Seems like there's no choice then? Easy way for them to make some money tho.

 

[Lupus]

Seems like there's no choice then? Easy way for them to make some money tho.

Which is called extortion.

 

[R4ziel]

now imagine they don't tell you there's a toll and there's no other road...

I would pay the toll and keep driving as if nothing happened

 

[Polly101]

Seems like there's no choice then? Easy way for them to make some money tho.

absolutely - and from what the vendors said, they took a % handling fee from them as well (don't like it, don't get a stall)

just a money-making initiative hidden under the guise of "safer with no cash"

 

[R4ziel]

Wouldn't the R10 refund be seen as "Transaction fees" rather than extortion? I doubt these people implemented the whole card system and sold it to the concert, just to extort all the people for R10 for each card

 

[Polly101]

Wouldn't the R10 refund be seen as "Transaction fees" rather than extortion? I doubt these people implemented the whole card system and sold it to the concert, just to extort all the people for R10 for each card

call it what you want - a forced system / clever business model / mafia operation

R20 per card, 5% (I'm guessing) of the turnover of the vendors

not shabby whoever dreamt up this system

who benefits from this? not the vendors and not the attendees - only cashless king benefits from this

 

[R4ziel]

call it what you want - a forced system / clever business model / mafia operation

R20 per card, 5% (I'm guessing) of the turnover of the vendors

not shabby whoever dreamt up this system

who benefits from this? not the vendors and not the attendees - only cashless king benefits from this

Strange how someone does something to benefit from it, like they try to make money from something they developed and sold. I wonder if it works the same anywhere else in the world?

 

[Splinter]

Strange how someone does something to benefit from it, like they try to make money from something they developed and sold. I wonder if it works the same anywhere else in the world?

Generally in the rest of the world, they disclose the fees up front.

 

[R4ziel]

Generally in the rest of the world, they disclose the fees up front.

I've had numerous occasions where small fees weren't properly communicated or shown, not just in this country, also not just R10, not that that was the point of what you quoted me on, but anyway

 

[Polly101]

Strange how someone does something to benefit from it, like they try to make money from something they developed and sold. I wonder if it works the same anywhere else in the world?

and then FORCE you to buy it? come on dude, be rational?!?

 

[R4ziel]

and then FORCE you to buy it? come on dude, be rational?!?

No one held a gun to your head did they? Did they hold you in a room until you paid the money back and wouldn't let you contact friends or family before paying the refund? No one FORCED you to get the refund, you wanted to return the card to get the money back, so in doing so you incurred the R10 transaction fee. I'm 100% sure if you asked whether there are refund fees before buying the card they would have told you there were.

 

[Splinter]

I've had numerous occasions where small fees weren't properly communicated or shown, not just in this country, also not just R10, not that that was the point of what you quoted me on, but anyway

The irony being that you think R10 is not worth bothering over, but here you are arguing about it.

Look, I personally wouldn't bother about R10 per se, although the principle would irk me as well.

 

[R4ziel]

The irony being that you think R10 is not worth bothering over, but here you are arguing about it.

Look, I personally wouldn't bother about R10 per se, although the principle would irk me as well.

I am trying to figure out exactly what the problem is, I don't think I understand it properly, but it seems I am the only one here that doesn't see it as any concern

 

[Splinter]

I am trying to figure out exactly what the problem is, I don't think I understand it properly, but it seems I am the only one here that doesn't see it as any concern

It's a qualitative rather than quantitative issue.

In other words it's the principle, not the price, that is important.