Cashless King - beware

[Akasha]

As far as I know, Howler does the same

 

[GoofySmurf]

I am trying to figure out exactly what the problem is, I don't think I understand it properly, but it seems I am the only one here that doesn't see it as any concern

R10 x 80 000 people ?

R800 000 from undisclosed fee's.

Maybe if that doesnt hit home there is a instance where a Airline saved over a billion a year by reducing the olives in meals by 1.

Is it only a problem if the fee is R100 or R1000 ... as you dont have a option to pay with cash or snapchat or credit card or whatever flavour of payment. They dictate that you use this system.

Now lets talk about choice, you buy your R900 ticket to a concert. Not being informed that you will be forced to use a cashless system that you will be charged transaction/refund fees on.

Now you stand in the concert and lets say its 12 hours long, you can either leave and forfeit the R900 you payed for the ticket. Or bite the bullet and use the system that is FORCED on you. Yes this is what is called forced as your have no other option available and that this is most probably not communicated up front due to how dodgy it is.

So must you now stand 12 hours in the concert without any water or food, they dont have taps at the events usually and can only buy bottled water.

You cannot leave the venue as they dont allow you back in.

This is called extortion and is actually illegal. They will be in allot of hurt if someone decides to take it further.

 

[R4ziel]

R10 x 80 000 people ?

R800 000 from undisclosed fee's.

Maybe if that doesnt hit home there is a instance where a Airline saved over a billion a year by reducing the olives in meals by 1.

Economies of scale I understand, and I know the case study of the olive. But obviously those cards weren't free, also loading them and unloading them is not free, someone has to provide that service, whether they charged R10 extra on the concert ticket to provide it or you paid it when you returned the card makes no difference.

It's not like someone walked away there with R800k in his pocket thinking "Damn those idiots never saw it coming"

 

[Barbarian Conan]

If it was R100 sure I could understand that, I would also be liked to be notified about that before, but to complain about R10 for a refund of your money after driving to a concert, having food and drinks and driving back seems petty. In the greater scheme of things, the R10 for the refund and the cost for the card is so marginal, I don't think it should impact the memory of the night of the concert

For R10 it's valid as well.
Knowing up front means the difference between loading way too much onto it knowing you will get it back, and loading just enough onto it.
It's the difference between spending it all and keeping some money left over on the card.

I've used Howler quite a few times, and they warn you that it will cost you R10 to get a refund.

 

[saor]

Knowing up front means the difference between loading way too much onto it knowing you will get it back, and loading just enough onto it.
It's the difference between spending it all and keeping some money left over on the card.

Your words make sense on paper, but in practice I have no idea how you actually imagine this working. You're gonna be at a festival where your spending is very likely erratic (hey want a drink? ooh I'm hungry etc.) but you're gonna decide at the outset how much you need, and spend the entire time micro-managing your spending? No ways. After spending R400 on a festival ticket and R250 on transport you're now gonna be frugal over R10 instead of just enjoying yourself? Nottafok.

 

[Barbarian Conan]

Your words make sense on paper, but in practice I have no idea how you actually imagine this working. You're gonna be at a festival where your spending is very likely erratic (hey want a drink? ooh I'm hungry etc.) but you're gonna decide at the outset how much you need, and spend the entire time micro-managing your spending? No ways. After spending R400 on a festival ticket and R250 on transport you're now gonna be frugal over R10 instead of just enjoying yourself? Nottafok.

Well, I did it. Sure, I made an extra stop to top up halfway through as I realised that R500 for 2 people was a big underestimation, and then managed to spend all of it before leaving.
Regardless, it's more about the principle. If you are going to charge people to cash out, you let them know beforehand so they can decide for themselves how they want to approach it.

 

[Polly101]

Economies of scale I understand, and I know the case study of the olive. But obviously those cards weren't free, also loading them and unloading them is not free, someone has to provide that service, whether they charged R10 extra on the concert ticket to provide it or you paid it when you returned the card makes no difference.

It's not like someone walked away there with R800k in his pocket thinking "Damn those idiots never saw it coming"

and R20 per card to "buy" the card (so that I knew about and figured it would cover the service as well)

 

[Went_For_Beer]

I have been to Capital Craft beerfest a few times and they also have a cashless system. They sell you tokens that is worth ex per token. They do not refund the leftover tokens but for the next month after the fest they do allow you to redeem the tokens for food/beer at both of their restaurants. I feel this is the better way to handle the cashless system