I have recently upgraded to a new IPhone and everytime I load data, it doesnt work. When phoning Cell C for the last three weeks, they say that they are having problems with data bundles and IPhones and are in communications with Apple but will not reimburse my money. How do I deal with this.
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CELL C are robbing people
- Thread starter Donette
- Start date
Neuk_
Honorary Master
CPA?
Hi Donette
Where you struggling with all kinds of data bundles, or a specific kind of data bundle?
^MP
Hi Donette
Please PM us the number in question so that we can check on your account, and a number that we can call you on to provide feedback.
^MP
R4ziel
Expert Member
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Readng comprehension is pretty valuable these days, you should look into it.
I was referring to the thread title being "CELL C is robbing people" which made it sound like the OP found some proper incriminating evidence that everyone on a Cell C contract is being robbed but in fact it was just a problem with a data bundle.
Progenix Oj101
Dealer
I have the same issue. WhatsApp bundles only work when I have normal data available, even if only 1 MB. As soon as I deplete the normal data the WhatsApp bundle doesn't work.
iPhone 7 Plus user.
iPhone 7 Plus user.
[XC] Oj101;21805049 said:
Hi [XC] Oj101
Please PM us the number in question, so that we can check on what transpired. Also, provide us with a number that we can reach you on.
^MP
When I load it it activates but doesnt work.
Hi Donette
Please PM us the number in question, so that we can check on your account. Also provide us with a number that we can reach you on.
^MP
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Last edited by a moderator:
TelkomUseless
Honorary Master
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[XC] Oj101;21805049 said:
Same here. Iphone 6
Good day
The issue has been identified on iPhones. We kindly request that you ensure that your IOS software is 11,3 or 11,4 respectively. Additionally, kindly ensure that you have a positive balance on your account in order for the WhatsApp bundle to function.
^SM
Progenix Oj101
Dealer
Hmmm, I have a R 1 data limit on my phone which I will not be removing. Is there another way around this? I have an R 800 odd overall limit but will not increase my data limit as data gets out of hand too quickly.
Hi [XC] Oj101
Not at the moment however, our team is still actively working on the problem.
^NS
Not at the moment however, our team is still actively working on the problem.
^NS
Progenix Oj101
Dealer
My step-sons have just gotten iPhone SEs and are experiencing the same issue. They're on 11.4 and it's affecting them, with messages only going through with a normal data bundle active.
Suggestions?
[XC] Oj101;21848871 said:
Hi
Does he have a positive airtime balance?
^NS