Cell C data speeds bottomed out overnight

WeAreBorg

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Joined
Apr 8, 2008
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Location
Pretoria
Is anyone else having problems with Cell C data in the past few days? I've been with them for a few years now, no real complaints. Then I bought a new Giga 200(50+150) data sim about a month ago, and everything proceeded as per usual but then on Theusday my internet speeds crashed. It was like someone just flipped a swith and like that I was practically on EDGE speeds, like it was 2005 or something.

I tried the sim in different devices and get the same results, and tried an MTN sim in the same devices and it works fine - so it's not a hardware issue. I also get the same signal strength(rssi) as I normally see, but the actual speeds are rubbish.

Ping: 59ms
Download: 0.28Mbps
Upload: 0.02Mbps

Im in Pretoria, what is happening - do I need to go in for a sim swap maybe, am I being throttled for some reason? I'm at the end of my rope with this - any advise?
(P.S. - I'm posting this from an MTN account as the Cell C one won't even laod this website anymore)
 
Hi psychot1c

Thank you for posting to us.

Please PM us your Cell C number + email address and an alternative contact number.

You can also email us these details. Our email address is [email protected].

Our team will assist.

^NS
 
I am having problems on giga100 in central Durban maybe cell c is throttling me
 
I am having problems on giga100 in central Durban maybe cell c is throttling me


Hi Mrlepen

Where are you situated & what speeds are you getting?

Please PM us your Cell C number, contact number + address.

^BM
 
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