Cell C, doesnt care

F

frikkie6000

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Well done Cell C on becoming another large corporate who does not care at all

I have a speedstick @ home whereas i am in my 5'th month now with them and I get my data on a monthly basis from them

I did not received this month data, contacted them on the 9'th of March 2011 almost nearing the end of the month and still they have not credited my data

I went and bought myself 3 Gig Data and applied for dsl at home as well, as a business man I would say this is pathetic I have complained 3 times on hello peter and all I get is we are sorry about the inconvenience and we are looking into the matter

All I know is I am taking my speedstick end of month to the nearest cell c store and I am gonna tell them to stuff it where the sun dont shine

This is the worst service I have received from any company clearly cell c cannot handle the load

:mad:
 
Hi Byron

Please provide us with your Sim Card Number and we will track what the problem is.

Cell C
 
Sjoe. 14 minutes response time. Not too shabby.

The most important part, though, is in how long it takes to sort out the problem such that the customer is satisfied...
 
Cell_C said:
Hi Byron

Please provide us with your Sim Card Number and we will track what the problem is.

Cell C
Click to expand...

This is the fastest response I have had

So lets see how long it takes to sort out

I have ref numbers as well, but I am sure these are just generated for the fun of it I can post it as well
 
Last edited:
Cell_C said:
Hi Byron

Please provide us with your Sim Card Number and we will track what the problem is.

Cell C
Click to expand...

Please make sure the data I bought for R400 does not go away or you will have a even more unhappy client, I am actually expecting a refund on this seeing that I had to buy data and did not get my monthly amount
 
byron_spy said:
This is the fastest response I have had

So lets see how long it takes to sort out

+277xxxxxxxx

I have ref numbers as well, but I am sure these are just generated for the fun of it I can post it as well
Click to expand...

Might not be the best idea to post your telephone number on a public forum...rather PM him the number ;)
 
bullfrog said:
Might not be the best idea to post your telephone number on a public forum...rather PM him the number ;)
Click to expand...

Thanks for the heads up, dont really care about the number as its always in the speed stick, but I will remove it thanks
 
14 Minute response time and still no feedback yipee

Guess what I am doing with my speedstick today, where the sun dont shine
 
Cell C (What a joke)

I would just like to thank Cell C for their awesome support you guys are so good

I wouldn't even recommend you to my dog, at least I have telkom at home now they not the best but at least you get some kind of support from them unlike Cell C

I submitted a complaint on 9'th March 2011 still nothing
 
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