Cell c downgrade

[[email protected]]

Hi all, I wanted to confirm if cell c can do the below, they changed my contract and gave me a 50 rands discount and removed 2000 minutes

Is this legal

Dear Valued Customer, we are simplifying our product offerings and removing some old plans. Your current plan Pinnacle Unlimited will change to Pinnacle Premium 10GB by 31-Oct-19 for a decreased subscription of R1049pm but giving you benefits of 3000 Mins, 10 GB data, and 3000 SMSs. For more details, please visit https://www.cellc.co.za/cellc/migration/M214 .We thank you for your continued support. CellC

 

[gottagoon]

Nothing like broadcasting your email address on a public forum.

Welcome to the world of spam.

 

[Cell_C]

Hi all, I wanted to confirm if cell c can do the below, they changed my contract and gave me a 50 rands discount and removed 2000 minutes

Is this legal

Dear Valued Customer, we are simplifying our product offerings and removing some old plans. Your current plan Pinnacle Unlimited will change to Pinnacle Premium 10GB by 31-Oct-19 for a decreased subscription of R1049pm but giving you benefits of 3000 Mins, 10 GB data, and 3000 SMSs. For more details, please visit https://www.cellc.co.za/cellc/migration/M214 .We thank you for your continued support. CellC

Hi there

Please PM us the number in question so that we can check.

^MP

 

[abmoorhouse]

CellC
Received the same message from them, at first I thought it was a joke but after the laughter calmed down realised they actually being serious with this.

I'm sure this can't be legal, just feels like daylight robbery under an orange sun.

CellC what are you going to do to fix this ?

 

[Cell_C]

CellC
Received the same message from them, at first I thought it was a joke but after the laughter calmed down realised they actually being serious with this.

I'm sure this can't be legal, just feels like daylight robbery under an orange sun.

CellC what are you going to do to fix this ?

Hi abmoorhouse

Please provide us with the number in question so that we can assist.

^MP

 

[Thor]

I thought a contact means the offering is fixed.

If it's not then wtf is the point of signing a contract then?

(I'm a prepaid user.)

 

[abmoorhouse]

That's what I understood!!

Will keep you guys updated on what CellC responds, waiting for them to contact me directly.

They obviously want to keep this out of public view

 

[abmoorhouse]

Still no response from CellC .

Seems they don't consider client issues relevant but if they have something to sell calls flood in

 

[Mawirepower]

Hi all, I wanted to confirm if cell c can do the below, they changed my contract and gave me a 50 rands discount and removed 2000 minutes

Is this legal

Dear Valued Customer, we are simplifying our product offerings and removing some old plans. Your current plan Pinnacle Unlimited will change to Pinnacle Premium 10GB by 31-Oct-19 for a decreased subscription of R1049pm but giving you benefits of 3000 Mins, 10 GB data, and 3000 SMSs. For more details, please visit https://www.cellc.co.za/cellc/migration/M214 .We thank you for your continued support. CellC

Crap, what the hell. Any resolution on this?