Cell C giga 200 purchase

[Bolster]

Hi All

I recently decided to go back to cell c after finishing the 8ta 60gb+60gb deal.

The deal costs R1799, i loaded the money on the sim,guess i got confused with how i did the 8ta bundle purchase. Only tofind no option to purchase the data deal.

Spoke to customer care and they say i have to purchase a new sim card with the 200gb preloaded. So the question is how do I get out of this mess of sitting with R1800 on a sim and only mediocre bundle purchase options.

 

[Budza]

Welcome, took a while for that 1st post

They should have explained this to you before you bought it. Did you do the loading etc in store? If so, go back there and argue with them, but I doubt you'll come right.

R1800 school fees. All operators are useless- it's up to you to know WTF is going on and how to get anything done. Calling the call centre is a lottery- every time I get different answers. This is the same with CellC, MTN and Telkom.

Good luck.

 

[Quest10n]

Maybe the Cell C rep on here can assist you.

 

[NeonNinja]

Welcome, took a while for that 1st post

They should have explained this to you before you bought it. Did you do the loading etc in store? If so, go back there and argue with them, but I doubt you'll come right.

R1800 school fees. All operators are useless- it's up to you to know WTF is going on and how to get anything done. Calling the call centre is a lottery- every time I get different answers. This is the same with CellC, MTN and Telkom.

Good luck.

He had a sim, h buys R1800 airtime. What does the store and explaining have to do with anything?

 

[scuzzy]

I hope you bought the airtime in the week Then you will get that weekend special airtime - then you can at least use that to buy more data!

But yeah, crappy scenario man. Try sell the sim card with the money on for a few hundred rand less than is on it? Your selling point can be that they won't need to go through the schlep of RICA

 

[Viva]

Maybe the Cell C rep on here can assist you.

This is your best shot. If he can't assist you, I guess your best option is to just purchase data bundles as you go along. Good luck.

 

[drukkie]

He had a sim, h buys R1800 airtime. What does the store and explaining have to do with anything?

LOL true...it's not like the spar till lady is going to ask you what you want to use it for?