Weird Cell C routing issue today.
I have a Huawei B593 router and 2 LTE sims, which I rotate every few months, using Cell C 50Gb 6 month bundles.
Today the router suddenly failed to connect to all Internet sites.
Chrome failed with a connection reset error
Firefox failed with a Secure Connection failed error
FTP could not connect
Email failed with an error
DNS was working
Internet access showed normal on the WiFi menu
Cell C App showed the Sim had plenty of data loaded
Both 3G and 4G showed the same symptoms
Moving the failed Cell C sim to a tablet showed the same symptoms
The backup Cell C Sim worked fine.
So the diagnosis was that the failed Sim had somehow been deactivated.
However, several hours later the ‘failed’ Sim is working fine in the tablet!
Glad I do not have to go to a Cell C shop for support, but somewhat mystified as to what actually happened!
I have a Huawei B593 router and 2 LTE sims, which I rotate every few months, using Cell C 50Gb 6 month bundles.
Today the router suddenly failed to connect to all Internet sites.
Chrome failed with a connection reset error
Firefox failed with a Secure Connection failed error
FTP could not connect
Email failed with an error
DNS was working
Internet access showed normal on the WiFi menu
Cell C App showed the Sim had plenty of data loaded
Both 3G and 4G showed the same symptoms
Moving the failed Cell C sim to a tablet showed the same symptoms
The backup Cell C Sim worked fine.
So the diagnosis was that the failed Sim had somehow been deactivated.
However, several hours later the ‘failed’ Sim is working fine in the tablet!
Glad I do not have to go to a Cell C shop for support, but somewhat mystified as to what actually happened!