Cell C Sim swap

Jntt

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Apr 13, 2021
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Good day I am new here i would like to know my son lost his phone on Thursday last week we tried to do a sim swap for him but the number is registered on somebodys ID that we don't know. we already got a new sim card from cell c, anybody that can help me please as he needs his phone especially now that teachers use the whatsapp groups for communication
 
Good day I am new here i would like to know my son lost his phone on Thursday last week we tried to do a sim swap for him but the number is registered on somebodys ID that we don't know. we already got a new sim card from cell c, anybody that can help me please as he needs his phone especially now that teachers use the whatsapp groups for communication
Hi Jntt

We have responded to your other post.

Kindly note that we will not be able to assist with the SIM swap if the SIM card is not registered with his details.

We suggest that you purchase a new SIM card and register it with your details to prevent this from happening in the future.

You can PM us the number so we can have a look.

^NZ
 
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