Cell C spam

I get spammed at least 3 times a day with promotional stuff, really really annoying. I am with Cell C but would like to disable this cr@p. Really unnecessary considering i am paying for their service every month.
 
rinorobert said:
I get spammed at least 3 times a day with promotional stuff, really really annoying. I am with Cell C but would like to disable this cr@p. Really unnecessary considering i am paying for their service every month.
Click to expand...

Exactly how I felt as their client and to my surprise, porting didn't help.
 
I was just complaining about this to Telkom this morning (also ported to them from Cell C). The call center agent gave me this useless ussd string *187*678# which was suppose to stop Cell C spam.
 
Try replying "STOP" to the message.

Worked for me
 
Jetty said:
Try replying "STOP" to the message.

Worked for me
Click to expand...

Worked for some of my Cell C phones, others not

What bugs me is that they sent them whilst I was roaming :mad: even after I had opted out numerous times
 
The common denominators in this is Telkom and CellC. Something is wrong with the porting. Question is where?
 
Arietans said:
I used to be a Cell C client and used to get really annoyed with their promotions spam they sent on SMS every other week. I've since switched to Telkom Mobile and I STILL get spam from Cell C. I certainly didn't give them permission to send me marketing cr*p

I phoned Cell C's client services line and got through to an agent, explained that I've been a telkom mobile client for over 2 months yet still receive spam from Cell C. They asked for my number and said it's not on their system so they can't do anything about it (??).

I told them it has to be on their system - how else would I be spammed by them? They said it's probably Telkom Mobile who didn't port me properly (seriously lol!).

So my question is what do I do about it? Has anyone else been pestered like this after porting? I know it's a first world problem, but I'd like to stop hearing from Cell C... the more I get spammed the less likely I am to ever consider them again.
Click to expand...

Hi Arietans

We would like to assist, please PM the number in question and we will ensure that it is removed from our marketing list.

Regards
Cell C | TM
 
Also get this stuff daily.

HAPPY HOLIDAYS [your number] Celebrate XMAS with Cell C's RealDeal trivia and stand to win amazing cash prizes! Join for free-SMS 'DEAL' to 14700! CellC
 
reactor_sa said:
Also get this stuff daily.

HAPPY HOLIDAYS [your number] Celebrate XMAS with Cell C's RealDeal trivia and stand to win amazing cash prizes! Join for free-SMS 'DEAL' to 14700! CellC
Click to expand...

Have you tried smsing 'STOP' to the number?
 
Got it multiple times per day too. Replying STOP worked.
 
Cell_C said:
Hi Arietans

We would like to assist, please PM the number in question and we will ensure that it is removed from our marketing list.

Regards
Cell C | TM
Click to expand...

I have done through Twitter account thanks. It obviously hadn't been done yet tho as I got another just after getting off the plane this afternoon.

I thought you had to legally offer an opportunity for clients to opt out? Clearly sending "stop" doesn't do it as I tried that too (sent STOP yesterday and got another this afternoon).

IMG_0488.PNG
 
Last edited by a moderator:
i'm suddenly getting this crap:

Dr MAMA RAM,specialize on Palm Reader,Love Spells,Financial/Clear Debt,Unfinished Jobs,Money in Your Account,magic wallet,ring.contact;0749198059,+27218394616.
Click to expand...

More Value! Get FREE 200MB monthly + headphones when you buy a Microsoft Lumia 430 at Ackermans. Get it now http://lnq.in/430headphones .Reply stop to opt out
Click to expand...

called cellc, they said i must dial *133*1# to see what subscriptions are active.
checked, and there are none.
my number is also listed (for what it's worth) on the "opt out" data base.



cellc - now what
(replying stop, to opt out does not seem to help)
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X