Cell C to pull 15c/MB advert

[rpm]

Cell C to pull 15c/MB advert

The ASA has found that one of Cell C's adverts claiming “If it costs more than 15c/MB you’re paying too much” is misleading to customers.

 

[Budza]

The complaint stated that a subscriber recently exceeded his data bundle only to discover that he was being billed 99c/MB.

When he queried this, he said that Cell C informed him that he needed to purchase an additional data bundle on top of the data allowance included in his contract to qualify for the 15c/MB.

My contract bills me at 15c/MB OOB (after the 300MB I get as per contract).

Muppets.

EDIT:
They also reckon adding a (say) 1GB bundle would replace the 300MB, IE I'd pay for the 1GB and get 1GB/m not 1.3GB.

Muppets.

 

[Boris Becker]

About time. Now they should be forced to refund all clients they have over charged

 

[schumi]

Seems to created confusion among their own staff about 3 weeks ago