Cell C wifi calling

Zeeworld150 said:
@ a Cell c store did they give your or advise you of the U Sim Card that you need to buy?
and also buy a WIFI calling bundle?
Click to expand...
No CellC store here anymore, they close down lol, using a normal Cell C sim
Will ask them about it when I am near a store again one day

AFAIK the wifi bundles are optional, you get unlimited wifi calling bundle etc

The technical chap on the phone was quite adamant that my phone is not compatible else it would have registered, he said they load compatible IMEI blocks onto their system
Would suck if they didnt even ask if I had the right sim
 
So as an experiment, last night I plugged the sim into my Oneplus and activated wifi calling on the *147# menu (the cellc website says activating it on *147# is only on android)

Received the SMS that Wifi Calling has been activated, popped it back into the iPhone and Wifi Calling is now working.

Screenshot 2021-06-11 at 07.10.59.png

Perhaps between porting my number, and the sim first being in the android when the port went through, Wifi Calling had to be (re)activated. Pitty the help line people didn't try this
 
Interesting thing I noticed which may help others

My iMessage was not activating for my phone number, stuck on verifying.
Tried deactivating and reactivating many times without luck.
Yesterday I tried after disabling wifi calling, and it activated.

I also noticed transactional SMS's from AWS SNS were not sending, it seems there may be a bug with wifi calling and international transactional SMS's
Its possible its the Ported from MTN and wifi calling combination
 
This is the error from AWS SNS:

JSON: 
{
    "notification": {
        "messageId": "xxx",
        "timestamp": "2021-08-24 07:58:38.28"
    },
    "delivery": {
        "mnc": 7,
        "numberOfMessageParts": 1,
        "destination": "+2763xxx",
        "priceInUSD": 0.0198,
        "smsType": "Transactional",
        "mcc": 655,
        "providerResponse": "Unknown error attempting to reach phone",
        "dwellTimeMs": 390,
        "dwellTimeMsUntilDeviceAck": 1724
    },
    "status": "FAILURE"
}
 
my device has wifi calling in dialler settings, I turned it on. I also "activated" with cellc via sim tool app customer service menu. Did not work. contacted cellc twitter they tell me phone has to have been bought from cellc for wifi calling. how true is this?
 
6spdmanual said:
Bought my phone from Vodacom. WiFi calling works 100%.
Click to expand...
does it still work today? cellc tells me today that only phones bought from them will do wifi calling. My phone dialler has the option, but not bought from them, they say it therefore can't work.
Really rubbish service of them to lock devices for wifi calling, coz in load shedding they don't have batteries in towers so signal is dead.
 
h2345 said:
does it still work today? cellc tells me today that only phones bought from them will do wifi calling. My phone dialler has the option, but not bought from them, they say it therefore can't work.
Really rubbish service of them to lock devices for wifi calling, coz in load shedding they don't have batteries in towers so signal is dead.
Click to expand...
What phone do you have? WiFi calling still works great for me.
 
6spdmanual said:
What phone do you have? WiFi calling still works great for me.
Click to expand...
nokia g10. dialler settings has wifi calling, and settings for sim also has wifi calling. I enabled both. cellc says phone must be purchased from them, which mine is not.
 
@Cell_C can you confirm that only cellc sold handsets can work with wifi calling? No chance at all of handsets bought independently can work with cellc wifi calling? Does cellc ever plan to change this policy? In load shedding you guys are the only network that doesn't have batteries on your towers, so wifi calling for everyone can be very useful in this case.
 
The people that work at Cell C have no clue. I have a MTN Samsung S22 and couldn't get it to work. Dialed *147# to set my out of bundle usage and what do I find there hidden in settings? Wifi calling. Dial 1 to activate and whala. There it is working now. So to answer two questions, yes you can activate it on a non Cell C handset and secondly try activating it yourself rather than waiting for Cell C's staff to do it for you because the customer knows more than the staff about the product they are selling...
 
I ported to Cell-C a few years ago to use Wi-Fi calling when I travelled. It was so rubbish I could get a more reliable phone call with strapping recordings to pigeons and flying them back home.

I ported back faster than the speed of light.
 
Tector said:
The people that work at Cell C have no clue. I have a MTN Samsung S22 and couldn't get it to work. Dialed *147# to set my out of bundle usage and what do I find there hidden in settings? Wifi calling. Dial 1 to activate and whala. There it is working now. So to answer two questions, yes you can activate it on a non Cell C handset and secondly try activating it yourself rather than waiting for Cell C's staff to do it for you because the customer knows more than the staff about the product they are selling...
Click to expand...
I did have it activated from *147# menu. my account - settings etc.
If I go android settings - network and internet - mobile network - cellc sim - advanced; I can see wifi calling in the options and select it too (so my phone clearly does support it - nokia g10). My dialler app settings also has wifi calling option, pretty sure phone can do it then.
But if I go into dialler app - dial *#*#4636#*#* - phone info - 3 dots - ims service status; I get "ims registration: not registered" and "voice over wifi: unavailable" (what do you see here on your device?)

Can cellc restrict it by phone model? I do not see nokia g10 in the list of nokia they mention for wifi calling, but it also looks like their list is outdated. A whole bunch of new nokia phones including high-end ones are not there.
 
neoprema said:
I ported to Cell-C a few years ago to use Wi-Fi calling when I travelled. It was so rubbish I could get a more reliable phone call with strapping recordings to pigeons and flying them back home.

I ported back faster than the speed of light.
Click to expand...
I need it even if low quality. During load shedding cellc towers have no batteries in my area.
 
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