Charged for "STOP" SMS - Cell C

[deweyzeph]

Although I know it won't help me avoid these annoying SMS messages, I never use the "STOP" response, as all you do then is conform that your number is 'live'. So I always respond with "F*** Off.
I know it will not help, and that my message is probably not even read, but it makes me feel a lot better

I also have a policy that I will never do any business with any organisation that sends me a spam message.

Responding with "**** Off" also confirms your number is live without the benefit of opting out. Marketing companies DO honour STOP requests, it's in their best interests to do so and it's mandated by WASPA. It costs a lot of money to send smses so sending an sms to someone who has expressly opted out is just a waste of money for a marketing company, not to mention costly if WASPA gets involved.

 

[reactor_sa]

"Add number to spam numbers list " all my Samsung devices have this feature it's a rather long list

 

[atomcrusher]

Responding with "**** Off" also confirms your number is live without the benefit of opting out. Marketing companies DO honour STOP requests, it's in their best interests to do so and it's mandated by WASPA. It costs a lot of money to send smses so sending an sms to someone who has expressly opted out is just a waste of money for a marketing company, not to mention costly if WASPA gets involved.

I know you are right, but it still gives me a little pleasure in an otherwise boring retirement

 

[IzZzy]

Yes I understand that they should legally do it.

What I'm saying is you can't hold the network accountable for it if the option isn't even in the original SMS.

You can, they are obliged to include that option.

 

[Taranis]

Actually believe it or not most marketing companies do actually stick to their word in honouring STOP requests. The fines from WASPA are huge for not honouring them, and companies regularly get fined by WASPA if a consumer takes their complaint far enough.

The STOP request is for that particular campaign, not all future ones.

 

[RichardG]

OP register your number on the national opt out - https://www.nationaloptout.co.za/ that way you can have peace of mind sleeping at night known safe you won't be bothered by SMS marketing spam.


Clearly the company that sent the sms states R1,50 if you SMS the number they mentioned but if you replied to the sms with STOP should be a free SMS. . I have seen other companies that explicitly say no charge if you reply with STOP.

Just the other day received communication from Coca-Cola(World Cup Comp) had to SMS them my details and clearly they did mention how much the SMS will cost.

 

[Lud]

I received the following message from Cell C in terms of advertising.



I immediately responded with STOP as I do with all advertising I do not want. They charged me R1.50.

How do I get this sorted out?

The SMS that was send to you was from 14707. The "STOP" SMS must be send to 14700. (This is free) If you send to 14707 you going to pay.

 

[Nishano]

just like the spam list, you can install a firewall and throw away messages that say

opt out stop to unsubscribe etc...

could become problematic, if your GF messages you and asks to opt out of the relationship

 

[Nishano]

Actually believe it or not most marketing companies do actually stick to their word in honouring STOP requests. The fines from WASPA are huge for not honouring them, and companies regularly get fined by WASPA if a consumer takes their complaint far enough.

I too like this idea

 

[koeksGHT]

OP register your number on the national opt out - https://www.nationaloptout.co.za/ that way you can have peace of mind sleeping at night known safe you won't be bothered by SMS marketing spam.


Clearly the company that sent the sms states R1,50 if you SMS the number they mentioned but if you replied to the sms with STOP should be a free SMS. . I have seen other companies that explicitly say no charge if you reply with STOP.

Just the other day received communication from Coca-Cola(World Cup Comp) had to SMS them my details and clearly they did mention how much the SMS will cost.

Just waiting for that database to be hacked and everyone who opted out's info to be sold to marketers/scammers.

 

[RichardG]

Just waiting for that database to be hacked and everyone who opted out's info to be sold to marketers/scammers.

Markets/scammers will always get your information from public platforms. example advertising on publications such as Junk Mail / OLX / Gumtree / Vottle and others..

I have learnt an important lesson in life rather supply them with a number that you won't use that often - if marketers bother to spam or phone you! Just tell them to leave you alone!...

 

[koeksGHT]

Markets/scammers will always get your information from public platforms. example advertising on publications such as Junk Mail / OLX / Gumtree / Vottle and others..

I have learnt an important lesson in life rather supply them with a number that you won't use that often - if marketers bother to spam or phone you! Just tell them to leave you alone!...

All your unknown family member with millions start to message asking to share their wealth