Cisco router technician

[Musiclover08]

Hi all

Looking for either a Cisco techie or a techie in general to look into my router. Was working normally and suddenly died, Telkom says their line is good so any ideas as to what it could be? It's a diginet line.

Thanks
ML '08

 

[ponder]

What exactly is the problem?
Does it switch on?
Can you access it via the console or telnet session?
What is the status of the interfaces?

 

[erasma]

if your router is dead how can one check it from the outside world?

Telkom can check your line up to the MTU that was a few years back when I world for UUNet so if they say the line is up it should be - check the circut number & tell them to test it again

 

[ponder]

if your router is dead how can one check it from the outside world?

His definition of 'dead' is very vague.

 

[Conradl]

You got PM. The first thing you need to do is determine if you can access the unit via telnet or console - if you cannot, then it is most likely a physical problem. If you can access the unit but cannot connect to the next hop, then you need to run:

#en
#show ver
#show inv
#show run

Find the serial interface configured for the leased line, using the "Show run" command and run:

#show int s0/0 (or the number of your interface - should be s0/#)

Copy and paste the info from the four show commands (hide any passwords, IPs etc), and we can take a look....

 

[syntax]

You got PM. The first thing you need to do is determine if you can access the unit via telnet or console - if you cannot, then it is most likely a physical problem. If you can access the unit but cannot connect to the next hop, then you need to run:

#en
#show ver
#show inv
#show run

Find the serial interface configured for the leased line, using the "Show run" command and run:

#show int s0/0 (or the number of your interface - should be s0/#)

Copy and paste the info from the four show commands (hide any passwords, IPs etc), and we can take a look....

assuming he manages this, i get the feeling a password reset is gonna be needed...