Client and overclocking?

supersunbird

supersunbird

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So say a client bought a E6400 from me at around start of year and overclocked the hell out of the thing (3.5GHz) and now it aint working.

Your opinions on helping him to get warranty replacement?
 
He admitted he over-clocked it? Warranty void.
You suspect he over-clocked it but can't prove it? Return it to the suppliers, inform them of your suspicions and leave it up to them.
 
Warranty void the moment you overclock, unless stipulated like the Foxcomp EVGA GPU chips.
 
You could get into trouble if you conveniently forget to mention the OC part, since you are effectively helping him to defraud the supplier.

I'd say that it is his issue if he killed it.
 
Send it back and wait for word from the supplier. If they refuse to replace it its tough luck for the guy.

If they do replace it charge him a 25% handling fee of what the CPU originally cost. That way you can make more money than selling him another cpu and he can get a new one for the fraction of the price. Its his fault after all.

**** the $ystem :D
 
Warranty does not void the moment you overclock. Else why would mobo manufacturers brand their mobo's according to their overclocking ability. In most cases it's fine as long as their's no physical damage.

I would send it back and see what the supplier says if they can prove it's been physically damage because of overclocking it's unfortunate for the client.

But I would definitely not do their job for them by telling them the cpu has been overclocked.

And no you are not committing fraud. You are not under oath here and unless you have a contract with the supplier which says you must disclose all information to them you are under no obligation to tell them how the damage occurred. It's their warranty and their problem to figure out how it got damaged.
 
stefan9 said:
Warranty does not void the moment you overclock. Else why would mobo manufacturers brand their mobo's according to their overclocking ability.
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Depends on the wording of the warranty contract. The fact that the mobo manufacturer, which is usually a different company, uses OC as a selling point has zero effect on the CPU's warranty.

stefan9 said:
And no you are not committing fraud. You are not under oath here and unless you have a contract with the supplier which says you must disclose all information to them you are under no obligation to tell them how the damage occurred.
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All sales are considered to be sales contracts under SA law, even if it is not in writing. Along with this comes the warranty, which is effectively also a contract. In this case between supersunbird and the supplier, because he bought it from the supplier. If that warranty states that OC'ing voids the warranty, then the supplier could drag SSB to court for Misrepresentation, Breach of contract or something along those lines, since he knew that it was against the warranty.

Its kind of like the local car dealership selling cars, when they knew the mileage has been "adjusted" by the previous owner. Not the best example but also involves a not being under any obligation to disclose all info/ not being under oath.
 
stefan9 said:
Warranty does not void the moment you overclock. Else why would mobo manufacturers brand their mobo's according to their overclocking ability. In most cases it's fine as long as their's no physical damage.
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Umm... for mobos it may not, but for CPU's it does. It's a reason for the manufacturer not to warrant such claim. (AFAIK)


jsxza said:
If they do replace it charge him a 25% handling fee of what the CPU originally cost. That way you can make more money than selling him another cpu and he can get a new one for the fraction of the price. Its his fault after all.
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ROLFMAO! R u serious? If so then I hope you don't own an IT business lol!
 
super he must pay for a new one man

not the suppliers fault he oced it to death

on the other hand it might actually be a failure

send it in and see what they say

they cannot say its your fault the cpu broke if there is no physical damage end of story

if its burnt out which i highly doubt they wont swop it out
 
From what I can tell if you OC and it pop's you pay! :(
 
yea but glordit these cpu's are highly overclockable

you do get cases where the cpu just fails

this can happen at stock speeds, might just be a bad cpu
 
killadoob said:
yea but glordit these cpu's are highly overclockable

you do get cases where the cpu just fails

this can happen at stock speeds, might just be a bad cpu
Click to expand...

Well i think the extra volts to run at 3.5ghz most likely killed it in the long run
 
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