Clientzone Usage Graph unavailable

[saor]

Been like this for over two weeks now...
Not sure if just me or the same for everyone.

 

[Düber]

Mine has never shown anything other than "Currently unavailable".

 

[saor]

Not like the good old days when reps would reply almost within the hour .

 

[saor]

@AfriGenie
@AfriGuy
@Afrigirl

 

[AfriNatic]

Been like this for over two weeks now...
Not sure if just me or the same for everyone.

View attachment 640016

I'm sorry about that. There are some changes we are making and the graph and it should be up and running in no time.

 

[CamiKaze]

I just checked mine now.
It's working.

 

[Düber]

Mine still says the same, just thinking is it perhaps only available for fibre or adsl accounts and not for Rain?

 

[IamNoone]

View attachment 641502
Mine still says the same, just thinking is it perhaps only available for fibre or adsl accounts and not for Rain?

Correct yes. Rain's manages their data where Afrihost manages the data for their own ADSL, mobile and Fibre products. There used to be a graph for Rain but as it was updated incrementally it was not accurate so it was removed.

 

[krycor]

It’s actually removed in the new mobile client

Anyone know if it’s coming back?

 

[AfriNatic]

It’s actually removed in the new mobile client

Anyone know if it’s coming back?

It is in the design for the app so it will be added at a later stage. For more information, you can take a look at the browser version of our ClientZone.