Hi guys!
Here is an interesting one. I upgraded my line from 384kbps to 4mbps about two months ago. It now drops everyday at around 10:15am, sometimes about 10 times in 5mins. This has been ongoing for only 1 week. At first, there were no problems. Connection was stable and life was good. My job entails me to talk to clients over the internet using a program called JoinNet/Tutormeet.
So, I am online the whole day, and there were not any problems regarding connection or the connection dropping until last week Sunday. I phoned Telkom to ask whether or not my exchange supports 10mbps on the Friday and they confirmed it did. So, I phoned my ISP (SAOL) and asked whether or not they could try sync me at that speed. They did try, and advised me that it failed. Anyways, this is not important. So, on the Sunday while talking to a client my connection became so slow with a ping on www.pingtest.net of almost 4000 and I lost the client due to the 30 second delay between talking times. My ping is usually around 27ms.
On Monday, I started dropping at bout 1pm and from there onwards, my connection has been stable in the mornings up until about 10:15am and then it drops about up to 10 times in 5 minutes. Later on in the afternoon it becomes stable again, at round about 3pm with the occasional drop. This is FRUSTRATING me beyond recognition, as my friend that stay 2 houses from me has a stable connection at 6mbps.
Things I have tried:
(1) Replaced the POTS filter.
(2) Tried removing my phone completely.
(3) Reinstalling the router.
(4) Have my connection speed synched to 2mbps.
(5) Tried another router and had mine tested(becuase Telkom and SAOL said it might be overheating and that might cause the problem).
(6) Had a Telkom technician out(He couldn't find a fault from my side).
(7) Tried the connection on my other pc running windows XP(Same result).
(8) Tried another ISP(Afrihost). (I know it is not an ISP problem because Afrihost says "Network fully operational" everytime my router disconnects.)
(9) Tried replacing cables, the works!
Running out of ideas. Has anyone else had this problem? Or can someone please advise me, because I am losing out on business and it is also just frustrating to be dropped.
ADDITIONAL information:
I have a all-in-one Line rental with SAOL for R399, that includes the line rental and 1gb free cap per month. But, I use my Afrihost connection most of the time because of faster connections, lower latency etc.
Any help would be much appreciated.
Kind regards
D3monClaw
Here is an interesting one. I upgraded my line from 384kbps to 4mbps about two months ago. It now drops everyday at around 10:15am, sometimes about 10 times in 5mins. This has been ongoing for only 1 week. At first, there were no problems. Connection was stable and life was good. My job entails me to talk to clients over the internet using a program called JoinNet/Tutormeet.
So, I am online the whole day, and there were not any problems regarding connection or the connection dropping until last week Sunday. I phoned Telkom to ask whether or not my exchange supports 10mbps on the Friday and they confirmed it did. So, I phoned my ISP (SAOL) and asked whether or not they could try sync me at that speed. They did try, and advised me that it failed. Anyways, this is not important. So, on the Sunday while talking to a client my connection became so slow with a ping on www.pingtest.net of almost 4000 and I lost the client due to the 30 second delay between talking times. My ping is usually around 27ms.
On Monday, I started dropping at bout 1pm and from there onwards, my connection has been stable in the mornings up until about 10:15am and then it drops about up to 10 times in 5 minutes. Later on in the afternoon it becomes stable again, at round about 3pm with the occasional drop. This is FRUSTRATING me beyond recognition, as my friend that stay 2 houses from me has a stable connection at 6mbps.
Things I have tried:
(1) Replaced the POTS filter.
(2) Tried removing my phone completely.
(3) Reinstalling the router.
(4) Have my connection speed synched to 2mbps.
(5) Tried another router and had mine tested(becuase Telkom and SAOL said it might be overheating and that might cause the problem).
(6) Had a Telkom technician out(He couldn't find a fault from my side).
(7) Tried the connection on my other pc running windows XP(Same result).
(8) Tried another ISP(Afrihost). (I know it is not an ISP problem because Afrihost says "Network fully operational" everytime my router disconnects.)
(9) Tried replacing cables, the works!
Running out of ideas. Has anyone else had this problem? Or can someone please advise me, because I am losing out on business and it is also just frustrating to be dropped.
ADDITIONAL information:
I have a all-in-one Line rental with SAOL for R399, that includes the line rental and 1gb free cap per month. But, I use my Afrihost connection most of the time because of faster connections, lower latency etc.
Any help would be much appreciated.
Kind regards
D3monClaw
