Console Extreme

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randomwalsh

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edited: I have since had happy relations with console extreme
 
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Maybe next time you will buy your games. Then you won't have these issues.
 
Wow that was the most un-informed unhelpfully statement that I have received.

1. How does it relate to my problem with getting a refund?
2. Have u heard about backing up your originals to preserve the disc and lazer?
3. I dont judge you for your choices and I appreciate the same from you.
 
Do you expect any honesty from a business based on selling illegal cheats and scamware?
 
Well when they establish themselves as a business with fb pages, twitter accounts and business webpages, contact details that work. I still expect customer service from them. Whatever the product is that is being sold
 
I also had issues with Cextreme. They said order would arrive in max 2 weeks, I got the order 8 weeks later. Emails sent for updates were also ignored. I also saw other peoples messages being deleted on Cextreme's FB - thats freaking patethic!!!!


In another post Nigel said they are working on improving their customer feedback and they added a tracking system. This obviously does not make any difference.

I dont know what you can do, but spread the word so others know not to deal with cextreme.

Otherwise complain to xk3y about Cextreme (http://xk3y.com/buyit)

Good luck.
 
This is really sad to hear. To think I recommended CTN based clients there that didn't want to ship consoles necessarily to Pretoria
 
I am sorry to hear that maestro_za. I would contact those people and say that they should rather ship it to u to get better Customer Service. I have still not received any response from them.

I will be contacting my bank tomorrow if no response is received by then and see what they can do with reversing the transaction. Hopefully it is possible.
 
randomwalsh said:
I am sorry to hear that maestro_za. I would contact those people and say that they should rather ship it to u to get better Customer Service. I have still not received any response from them.

I will be contacting my bank tomorrow if no response is received by then and see what they can do with reversing the transaction. Hopefully it is possible.
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No sweat!

I do think that CE are probably conducting allot of their business on a pre-order basis (I do the same for certain products) by using the monies you pay upfront to order it in and keep the difference (as profit). Most of these products (e.g. x360Key) are only available from overseas ... I myself order in the x360Key from the official distributors once I have enough pre-orders (minimum 3 clients needed in my case) but stick to courier delivery as it's faster and more reliable.

Miscommunication and flat-out ignoring customer queries is not on though. Certainly not the way to conduct business irrespective of the product being sold or service being rendered (e.g. electronic repairs).

I trust you will get this sorted amicably and hope that Nigel and co @ CE will learn from this experience.
 
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So now the whole world knows that Matthew Walsh //cough, cough, spluter, splutter, erm// backs up his games:wtf::twisted::erm:
 
mmm wouldnt be hard for someone to research my nick anyway.

but thank you for your concern.
 
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cpa ?

maybe even small claims court.

keep us updated on the outcome
 
mmm so what u r implying is that Console Extreme shouldnt take my request lightly as any interaction with the law with bring their product to light and face being shut down?

I wonder if they know they are apparently selling illegal items?
 
randomwalsh said:
mmm so what u r implying is that Console Extreme shouldnt take my request lightly as any interaction with the law with bring their product to light and face being shut down?

I wonder if they know they are apparently selling illegal items?
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Anything that lets you run pirated games on a console is illegal. Don't pretend to be stupid now.
 
you kind sir are funny. Dont pirate games any more but can still justify pirating series and movies.... like i said earlier don't judge, it doesnt look good on you.
 
randomwalsh said:
you kind sir are funny. Dont pirate games any more but can still justify pirating series and movies.... like i said earlier don't judge, it doesnt look good on you.
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I support the industry that lets me support them. You're just a leech.
 
once again making judgement. Wow hard learner. How can you judge so harshly someone that you dont know from a bar of soap!

Justification is fantastic isnt it? Amazing how its fine for you but not others.

Please dont waste precious bandwidth by posting anymore worthless judgmental statements that doesn't aid anyone but your own holier than thou world.
 
randomwalsh said:
once again making judgement. Wow hard learner. How can you judge so harshly someone that you dont know from a bar of soap!

Justification is fantastic isnt it? Amazing how its fine for you but not others.

Please dont waste precious bandwidth by posting anymore worthless judgmental statements that doesn't aid anyone but your own holier than thou world.
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I don't see how I'm judging you? I'm just stating facts.

I buy games because I want developers to continue making games. You don't buy games, therefore not supporting the industry, therefore a leech.

How is this wrong?
 
what facts? where did I say I dont buy games?

Facts which were apparently fabricated in your mind and taken for truth.

Why is it so hard for forumites to answer questions that are posed in the original post or give meaningful post with helpful insight instead of throwing their opinions at people and shoving them in their face.

You are just being silly now Qwikslver.
 
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