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Question of the Day: What's the most interesting small town you've visited in South Africa?
Contract airtime to data.
- Thread starter marco
- Start date
Voldemort
Death eater
Lemme stop you there, that service is only for prepaid- i just made a couple of calls and confirmed.
Voldemort
Death eater
Whilst a topup shares prepaid traits its still a contract, so no.
gpe
Senior Member
which means all bonuses received & additional airtime is locked into MTN-to-MTN Airtime use -cannot be used to purchase data-. So for those on TopUp who frequently purchase airtime for data-bundles, it makes the airtime useless. I'm currently sitting with over R300 of useless airtime since it can only be used for voice+sms bundles 
But this has always been so for prepaid. Why the advert now??
Voldemort
Death eater
From time to time they do advertise things that have been in effect for a while to get a greater public education to the matter, ie im still getting Noknok adverts, was launched a while ago.
That is weird, i called one agent at our data hub and just to make sure i called the supervisor there, perhaps they havent been informed of anything to this effect, would be odd if they werent though considering this does sound like a useful service that clients would like to partake in.
Il recheck for you on Tuesday to see if there's any update in the matter
I personally think that most contract subscribers with modems and data bundles have prepaid cellphones as having 2 contracts is a bit heavy on the pocket.
My modem contract expires next month. What do I upgrade to? My modem works perfectly well and will carry on using it with prepaid bundles from the cheapest SP.
If I can upgrade to a cellphone with say 500mb's, then I can dump my old prepaid cellphone and carry on with the sim in the modem and have a new cellphone on a prepaid sim.
A win, win both ways.
My modem contract expires next month. What do I upgrade to? My modem works perfectly well and will carry on using it with prepaid bundles from the cheapest SP.
If I can upgrade to a cellphone with say 500mb's, then I can dump my old prepaid cellphone and carry on with the sim in the modem and have a new cellphone on a prepaid sim.
A win, win both ways.
Voldemort
Death eater
Hey, i fully agree with what you're saying right there
2 things i must point out here thought, im not sure if the first one applies to you but it might so its something to look at:
1) You might be on a discounted package, discount falls away after the 24 month period and you left paying full price on month to month.
2) Its been a while since ive been part of the customer services area of the company so i would probably be the worst person to advise on such things, il check if you can upgrade and take a phone instead of a modem, last time i heard that wasnt possible
Il get all my ducks in a row by approaching the various departments tomorrow and give you a call, is that cool?
Thanks Snakepit. I have been paying R219.00 +- for E220 plus 350MB's. So I don't think it is discounted.
I have reversed incorrect billings twice so I don't think MTN will have me upgrade.
Thank you anyway.
I have reversed incorrect billings twice so I don't think MTN will have me upgrade.
Thank you anyway.
Last edited:
Voldemort
Death eater
Ah ok, not too sure on pricing anymore, looks about right though- maybe looking at moving that package to a 500mb, difference in pricing is nominal.
Voldemort
Death eater
Hi Marco
Ok, so ive checked on this, sadly one cannot get an upgrade to a handset on this package, only data cards. Ive asked whether they have something in the pipeline and they have advised nothing to that effect.
On a lighter note though your data contract expires in October, so after that expires you can move it to a contract, something like a topup for instance that will give you airtime and you can load a data bundle over and above that- for instance:
Topup 75- R82.59
extra 350mb bundle- R169
out of bundle at R1.20 comes off the airtime, therefore you get 400mb (and a handset) for R251.59.
Alternatively add an extra R20.00 to that and you get the 500mb bundle with an out of bundle rate of R1.20 per meg.
It is a different direction in which to go and a couple of rands more expensive than a data contract but thats the only thing i can think of given the limitations on each contract choice.
What do you reckon?
Ok, so ive checked on this, sadly one cannot get an upgrade to a handset on this package, only data cards. Ive asked whether they have something in the pipeline and they have advised nothing to that effect.
On a lighter note though your data contract expires in October, so after that expires you can move it to a contract, something like a topup for instance that will give you airtime and you can load a data bundle over and above that- for instance:
Topup 75- R82.59
extra 350mb bundle- R169
out of bundle at R1.20 comes off the airtime, therefore you get 400mb (and a handset) for R251.59.
Alternatively add an extra R20.00 to that and you get the 500mb bundle with an out of bundle rate of R1.20 per meg.
It is a different direction in which to go and a couple of rands more expensive than a data contract but thats the only thing i can think of given the limitations on each contract choice.
What do you reckon?
MTN could actually "score" by giving the users the option to buy a bundle using the contract rand amount from for example a Anytime350 package. If the user don't use up the bundle and it expires, MTN scores. For us users it will give us a more flexible package. VODACOM does it on their top-up CONTRACTS, why can't MTN not do it????
Voldemort
Death eater
Its a good idea, il try and get someone from our side to take notice of it.
ps the airtime is in rand value so i t will be converted to out of bundle data charges.