Cool Ideas down

techead said:
They were the best option without signing a 24 month contract. They have until the end of the day to resolve this otherwise I'm taking my business elsewhere I don't care if it costs more.

I'm not going through another telkom/Afrihost saga
Click to expand...

I heard they also don't have redundancy and only use one link? Wonder how true that is.
 
DJ... said:
Not sure what any of this has to do with us BTW.

All good on our network and we don't directly peer with nor provide services to CISP, so not an issue for us to address...
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Because if you're on their fibre, techead should be switching to you :D
 
Sinbad said:
Because if you're on their fibre, techead should be switching to you :D
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Ah, I see. I would prefer not to hijack this to be about us in any way so CISP clients can keep the chat on track. Easy answer there is yes we are, and going live soon.

Hope CISP come right...
 
DJ... said:
Ah, I see. I would prefer not to hijack this to be about us in any way so CISP clients can keep the chat on track. Easy answer there is yes we are, and going live soon.

Hope CISP come right...
Click to expand...

You weren't hijacking it, I was just presenting an alternative.

I hope they come right too. The industry needs players like CISP.
 
DJ... said:
Ah, I see. I would prefer not to hijack this to be about us in any way so CISP clients can keep the chat on track. Easy answer there is yes we are, and going live soon.

Hope CISP come right...
Click to expand...

Wait, you going live on the Octotel network? When?

Happy to discuss in another thread if you not comfortable chatting in this one
 
Best for PM. Let's leave this for CISP clients. All the best pbcool...
 
Line still down and no word from them even though I was promised someone would call me back....
 
Got a call to confirm if my line is up. He said that the issue this morning was because of a ddos attack
 
techead said:
Got a call to confirm if my line is up. He said that the issue this morning was because of a ddos attack
Click to expand...

I assume DDOS is their story and they are sticking to it... Very strange that they have no mitigation in place for such events. At least it is working now.
 
PPDP said:
I assume DDOS is their story and they are sticking to it... Very strange that they have no mitigation in place for such events. At least it is working now.
Click to expand...

Hi techead, the Cape Town division wasnt affected by the DDoS attack, we havent had any outages there so I will follow up with Octotel on your outage.

The report you got from our support I believe is because that's the general response to any outages at the moment, so apologies for that.
 
DDOS attacks are incredible common.

I work for a large company and DDOS attacks on some part of our network is a daily occurrence. (Typically from some part of Asia, eg. China, Singapore)
I think you guys need to be realistic and realize that dealing with a DDOS is standard operating procedure and not really a good reason for going down.

It indicates to me that, as an ISP, you guys are still new to this.

#JustSaying
 
Gnome said:
DDOS attacks are incredible common.

I work for a large company and DDOS attacks on some part of our network is a daily occurrence. (Typically from some part of Asia, eg. China, Singapore)
I think you guys need to be realistic and realize that dealing with a DDOS is standard operating procedure and not really a good reason for going down.

It indicates to me that, as an ISP, you guys are still new to this.

#JustSaying
Click to expand...

So, if companies like Sony, MS and Steam can't defend against a targeted DDOS attack, please in all your wisdom, explain how you successfully have done this. Heaven knows, the entire world will be happy.
 
Gnome said:
DDOS attacks are incredible common.

I work for a large company and DDOS attacks on some part of our network is a daily occurrence. (Typically from some part of Asia, eg. China, Singapore)
I think you guys need to be realistic and realize that dealing with a DDOS is standard operating procedure and not really a good reason for going down.

It indicates to me that, as an ISP, you guys are still new to this.

#JustSaying
Click to expand...

Depends on how big your pipe is for scrubbing when you get a volumetric attack and have to BGP traffic. In your terms / at your company what is DDOS (i.e. sustained attack-throughput per sec)?
 
PBCool said:
Hi techead, the Cape Town division wasnt affected by the DDoS attack, we havent had any outages there so I will follow up with Octotel on your outage.

The report you got from our support I believe is because that's the general response to any outages at the moment, so apologies for that.
Click to expand...

the general response to any outage?

wow. the mind boggles.
 
But PBCool, for real...can you please find out whats going on? Because my family is getting on my knees.
 
DERoestorf said:
So, if companies like Sony, MS and Steam can't defend against a targeted DDOS attack, please in all your wisdom, explain how you successfully have done this. Heaven knows, the entire world will be happy.
Click to expand...

All of those companies were caught with their pants down.
So not really sure why you hold them up as a good example...

Typically DDOS attacks originate from a single country which is relatively easy to block.
Black hole for a given CIDR and IPs would be the strategy.

To give you an example:
Microsoft's failure is especially embarrassing for them.
They run Azure and this app was almost certainly hosted on Azure.
Clouds like Azure operate with a edge router where traffic enters into the data center.

The fact that Azure didn't go down during this DDOS means that the edge routers weren't overloaded.
They pushed traffic on to the service that went down.
In this case you would black hole on your edge routers.

For something like Cool Ideas, it would depend on their network topology.
If their entire network is dependent on a single exit node in Cape Town, then they likely will be unable to weather a serious DDOS attempt effectively.

I'm hoping they have at least SOME control of exit points on various parts of the network where the traffic can be black holed.
 
Gnome said:
All of those companies were caught with their pants down.
So not really sure why you hold them up as a good example...

Typically DDOS attacks originate from a single country which is relatively easy to block.
Black hole for a given CIDR and IPs would be the strategy.
Click to expand...

Sorry, but this is where you are wrong. they don't generally originate from a single country. Most of the targeted attacks, will come from multiple countries at the same time.

Also, it has been proven that even the best set up network can fail with a targeted DDOS attack. If enough of them attack, and they have got enough trojans out there to make other PC's attack, any network can fall.

Do you have any idea how many pings the PSN network got before it went down?

And Azure did go down, MS admitted to it. So that statement is also wrong.

In fact, I don't know of a single company that has been able to stop a targeted DDOS attack, if it was serious.
 
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