Cool Ideas Fibre ISP – Feedback Thread 4

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Jhb openserve
Ok, we really haven't done anything on our side that would create such a jump in latency, and we would have picked up major Openserve lag through our monitoring.

It could just be that PSN has changed their peering our routing.

Unfortunately without you supplying a destination IP that is problematic, it's impossible to troubleshoot.

Can you maybe supply a ping or traceroute to 154.0.0.1 as a first step?
 
Looks like our international traffic is routing via JNB

Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.1 -    0 |   16 |   16 |    0 |    1 |    9 |    0 |
|                             154.0.0.242 -    0 |   16 |   16 |   11 |   11 |   14 |   11 |
|                              100.98.0.2 -    0 |   16 |   16 |   11 |   11 |   15 |   11 |
|                             100.99.0.34 -    0 |   16 |   16 |   27 |   38 |  198 |   27 |
|                             100.98.1.78 -    0 |   16 |   16 |  187 |  192 |  199 |  197 |
|                             100.98.1.98 -    0 |   16 |   16 |  186 |  189 |  199 |  187 |
|                          195.66.224.207 -    0 |   16 |   16 |  187 |  192 |  216 |  188 |
|                          130.180.204.33 -    0 |   16 |   16 |  190 |  199 |  246 |  190 |
|                           185.20.96.154 -    0 |   16 |   16 |  190 |  200 |  209 |  201 |
|                           62.233.65.195 -    0 |   16 |   16 |  190 |  191 |  202 |  190 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
I can confirm something is going on, this is normally a flat 158ms ping, but today it has been all over the place like this.

2022-04-19_17-19-13.png
 
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Yip. Seems like an issue with WACS
ef93f4fdd411804227d353429b1374d6.jpg
 
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@PBCool you guys having WACs problems? If I use Warp from Cloudflare getting 143 to London vs the 179 via CISP
 
Thanks we are aware, investigating with carrier.
 
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Ok, we really haven't done anything on our side that would create such a jump in latency, and we would have picked up major Openserve lag through our monitoring.

It could just be that PSN has changed their peering our routing.

Unfortunately without you supplying a destination IP that is problematic, it's impossible to troubleshoot.

Can you maybe supply a ping or traceroute to 154.0.0.1 as a first step?
Traceroute: 154.0.0.1
---------- step 1 ----------
IP: 192.168.1.1
Time: 3.038 ms
---------- step 2 ----------
Request timed out
---------- step 3 ----------
IP: 154.0.5.185
Time: 6.210 ms
---------- step 4 ----------
IP: 154.0.5.190
Time: 5.998 ms
---------- step 5 ----------
IP: 100.99.1.227
Time: 6.960 ms
 
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