Cool Ideas Fibre ISP – Feedback Thread 5

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PBCool said:
Both paths have been stable at 140 and 146 for quite some time, 6ms isn't a huge difference relatively speaking :).

They have dropped off Equiano for now, hence why it's flat again.
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Something was up last night though because my Twitch was buffering. My Youtube was fine though and it was the same time as we were seeing the buildings
 
CrypticZA said:
Something was up last night though because my Twitch was buffering. My Youtube was fine though and it was the same time as we were seeing the buildings
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HI, so this was the feedback received from upstream, and has also been resolved.

"Kindly note that we had a failure on our core between Lisbon<>London on the main path and the services had switched to protect the route."
 
We're not seeing any flaps, which FNO? Any commonalities?
 
Vuma trenched, Durban North. Closed pingplotter so that is my only traceroute above.
It went down twice, first for about 30 seconds and then for a few minutes
 
Not seeing flaps on my monitoring either, could have been FNO related.
Has the issue cleared up completely?
Below is a ping via CPT<>JHB<>KZN
1700478775855.png
 
Are anyone else down at the moment? Internet have been up and down, but now mostly down. Frogfoot, Helderberg.

I don't see any notices.

Is there a unreported outage somewhere?
 
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Can't speak for other things, but YT is dropping out every few minutes and then returning. Now my connection just completely dropped and came back multiple times. Additionally upload performance is still completely in the gutter. You have a network issue that began late last week, please stop pussyfooting around on it, it's starting to get exceptionally frustrating.
 
Tharaxis said:
Can't speak for other things, but YT is dropping out every few minutes and then returning. Now my connection just completely dropped and came back multiple times. Additionally upload performance is still completely in the gutter. You have a network issue that began late last week, please stop pussyfooting around on it, it's starting to get exceptionally frustrating.
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Youtube has been giving bad performance for a while now for everyone just look at the Afrihost thread Google even did maintenance on their cache's which seemed to make things worse
 
Tharaxis said:
Can't speak for other things, but YT is dropping out every few minutes and then returning. Now my connection just completely dropped and came back multiple times. Additionally upload performance is still completely in the gutter. You have a network issue that began late last week, please stop pussyfooting around on it, it's starting to get exceptionally frustrating.
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Afrihost has the same problem, so I'm not so sure it's a CISP specific issue.
 
Fulcrum29 said:
Are anyone else down at the moment? Internet have been up and down, but now mostly down. Frogfoot, Helderberg.

I don't see any notices.

Is there a unreported outage somewhere?
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Hi, we have received 2 more reports since your message, Including Gordons bay and Strand.
I reached out to FF, and they have confirmed there are nodes down, and they will be logging this

EDIT:
Outage ReferenceFRG4166415
Outage TitleOutage | CPT | Somerset Ring | Down
RegionCape Town
AreaBlue Downs, Somerset West
Precincts Affected
Incident Start Date2023-11-20 13:32:00.0
Outage StatusResolution In-Progress
 
Tharaxis said:
Can't speak for other things, but YT is dropping out every few minutes and then returning. Now my connection just completely dropped and came back multiple times. Additionally upload performance is still completely in the gutter. You have a network issue that began late last week, please stop pussyfooting around on it, it's starting to get exceptionally frustrating.
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Apart from the YT thing, your Upload speed is not supposed to be fluctuating heavily like that. Would you be able to send some speed tests to our support, So that they could take it up with your FNO?
The best way to speed up the process, would be to include Direct Dial up tests, to rule out your equipment for the FNO.
 
CoolEscalator said:
Apart from the YT thing, your Upload speed is not supposed to be fluctuating heavily like that. Would you be able to send some speed tests to our support, So that they could take it up with your FNO?
The best way to speed up the process, would be to include Direct Dial up tests, to rule out your equipment for the FNO.
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2 Pages back you can see their IPERF results from what i understand there is packet loss
 
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