Cool Ideas Fibre ISP – Feedback Thread 6

[Hunted]

Mase

 

[CoolEscalator]

Your website doesn’t even load via MTN 5g

Thank you for the report, our team Is checking this as well.

 

[Mzezman]

Also seeing 100% loss on Frogfoot PTA

 

[Brenvh]

Ye

Your website doesn’t even load via MTN 5g

Yeah same with my data, doesn't load at all

 

[Henrico101]

 

[semaphore]

Lo

Thank you for the report, our team Is checking this as well.

Loading now just very slow.

 

[CoolEscalator]

Lo

Loading now just very slow.

Seems to be intermittent, something is definitely up there too.

 

[Brenvh]

Well at least youtube works

 

[neoprema]

Yeah its broken of NOTE lol.

I can't browse anything in South Africa, but once my VPN is up outside of ZA it works fine.

Peering dead?

mybroadband.co.za - no response
netflix.com - no response (prob routing to a local server)
nedbank.co.za - no response

Fire up VPN to Cairo...

mybroadband.co.za - works fine
netflix.com - works fine
nedbank.co.za - works fine

 

[CoolEscalator]

Yeah its broken of NOTE lol.

I can't browse anything in South Africa, but once my VPN is up outside of ZA it works fine.

Peering dead?

Our team is still investigating, will share more details once received.

 

[Zassie]

EVERYBODY JUST CALM DOWN TO A MILD PANIC!

 

[Fulcrum29]

Unplug it and plug it back in. Dead end, routes. Local cache seems to work.

 

[juro]

HI All, we have put up comunication

https://coolideas.co.za/announcements/66865

Cool ideas is currently experiencing the following issue:

Start Date & Time: 04/04/2025 @ 19:08pm
Affected Area/s: International Traffic
Impact: Customers may not be able to reach international services

Cool ideas technicians are actively investigating. There is no ETR at the moment.

#International #Coolideas#Outage

The cisp site doesn't load, so not much use.

 

[neoprema]

What also doesn't work is www.coolideas.co.za to log a ticket lol. @PBCool

now its completely dead. Using my phones 5G on MTN

 

[neoprema]

EVERYBODY JUST CALM DOWN TO A MILD PANIC!

I was in the middle of sniping people with my diamond-crusted LR 7.62 damnit! this is not acceptable!

 

[CoolEscalator]

What also doesn't work is www.coolideas.co.za to log a ticket lol. @PBCool

now its completely dead. Using my phones 5G on MTN

The cisp site doesn't load, so not much use.

Hi there, our team is investigating the intermittency there as well. Thank you for your patience

 

[Pheymas]

I was in the middle of my Weekly shower and the internet died which turned off my geyser which closed my hot tap and i had a cold shower . You could say this was a BAD IDEA

 

[Brenvh]

I think it's back, just high ping internationally

 

[Hxx]

Everything is running fine with cloudfare warp............?

 

[IcemanMike2010]

Seems to be coming online slowly now.