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Backhaul congestion by the sounds of it.
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Cool Ideas Fibre ISP – Feedback Thread 6
- Thread starter CoolEscalator
- Start date
Afternoon ladies & gents,
So my son wants to host a Minecraft server for him and his mates to play on, but it seems that port 25565 is blocked.
I did port forwarding but still no luck, and seems it is blocked from the ISP side?
Anyone else have this issue?
So my son wants to host a Minecraft server for him and his mates to play on, but it seems that port 25565 is blocked.
I did port forwarding but still no luck, and seems it is blocked from the ISP side?
Anyone else have this issue?
FF Sunningdale Cape Town, very slow internet.
Ping: 142ms
Download: 4.71Mbps
Upload: 2.43Mbps
2024/08/18 17:38
#COOL-20240818-1891481
Ping: 142ms
Download: 4.71Mbps
Upload: 2.43Mbps
2024/08/18 17:38
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Hi, Unless you're on a CGNAT IP we wouldn't be blocking anything. What OS is the server running on?
Fulcrum29
Honorary Master
The internet is acting a bit erratic today. I experienced a couple of disconnects/reconnects. Download and upload speeds are all over the place, but downloading is unstable. The ping in speed tests consistently exceeds 100ms. Some sites are responsive while other sites aren't. I haven't looked into this by doing any in-depth tests. Something is sure up.
FNO: Frogfoot, Cape Town (Helderberg)
I must say, it has been a while since I have had issues.
FNO: Frogfoot, Cape Town (Helderberg)
I must say, it has been a while since I have had issues.
Ping: 156ms
Download: 3.72Mbps
Upload: 1.35Mbps
2024/08/18 18:40
Everything is buffering and gaming has hit the shitter.
Convex
Senior Member
Conack
Expert Member
Yep - it's a frogfoot issue - as usual.
Windows 10. It's Minecraft Java edition.
I used the port sniffer and shows all ports are blocked.
Fulcrum29
Honorary Master
eSports peeps aren't happy.
Fulcrum29
Honorary Master
Whatever is wrong I hope is resolved by tomorrow morning because I have a load of work related stuff which is inoperable at this time. The times of being 'always online'. A lot of stuff is impacted.
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Thanks did you open the ports on the windows firewall?
Good Morning Pure_Acid. Thank you for the ticket reference provided. Please note that a follow-up has been submitted to our support team. A consultant will be in contact with you soon.
Hi all, apologies for the delayed response.
I see Frogfoot experienced an event last night, we will reach out to them for more details in this regard.
EDIT:
Outage Resolved
Outage Title: Outage | CPT | ISP Specific | Degraded
Outage Ref(solid): FRG5840983
Impact Start Time: 2024-08-18 18:10:00
Impact Stop Time: 2024-08-19 01:30:00
Impact: Degraded
Outage Update:
2024-08-18
-- Logged to T3 for investigation
-- An active troubleshooting session is taking place. Teams attempted to rename the routing instance but it did not yield the desired result. Investigation is still in progress
-- T3 engineer is monitoring changes made on the network. More updates to follow
2024-08-19
-- Teams are still troubleshooting towards resolution. Further updates to be provided
-- Monitoring services for stability. More updates to follow
-- Confirming services stability with ISP, updates to follow
-- ISP confirmed services have been restored and stable, outage resolved
Last edited:
Kloon
Expert Member
Anyone else experiencing no connectivity? Vuma trenched in Brackenfell. Picked it up around 10:20.
CPE lights shows connected but can't get past router in a traceroute.
CPE lights shows connected but can't get past router in a traceroute.
Code:
gerhard@Gerhards-A8C-MacBook-Pro:~
traceroute 1.1.1.1
traceroute to 1.1.1.1 (1.1.1.1), 64 hops max, 40 byte packets
1
192.168.1.1 (192.168.1.1) 2.419 ms 2.928 ms 1.924 ms
2
*水水
3
* 192.168.1.1 (192.168.1.1) 1322.147 ms !H 749.152 ms !HHi there, I'm not currently aware of any issues in the area.
Are you able to log a ticket in the interim?