Cool Ideas Fibre ISP – Feedback Thread 6

[nelis]

yes same here hjad to remote into work pc to comment. International and some local sites is dead my side openserve PTA area

 

[TH3J0K3R]

Here we go again...

International is pulling an ANC

Vuma Trenched
Germiston/JHB

 

[Henrico101]

Here we go again...

International is pulling an ANC

Vuma Trenched
Germiston/JHB

U just rolled me in WZ i think this is a sign king, we have to lobby up

 

[AfricanTech]

Is it only international? I can't even access mybroadband or some cloudflare sites

MyBB is okay for me (so far)

 

[juro]

Same here, Discord and various other things completely dead.

Gardens, Cape Town, Vumatel trenched.

 

[Hxx]

Yip -COD not working.... international sites not loading... vuma trenched

 

[CoolEscalator]

HI All, apologies for the delay, we are seeing an issue on international.
Teams are actively investigating.

Your patience is much appreciated. Comms will be up shortly.

 

[Brenvh]

Edit: nevermind

I'm new to coolideas, how long for a fix usually?

 

[NR7]

Same, can't even load MyBB without a VPN. Openserve JHB.

 

[Zassie]

Local seems up for me, but international is dead.

Tracert to Queen seem to loop at 100.99.0.67.


12 21 ms 21 ms * 100.99.0.67
13 * * * Request timed out.
14 21 ms 21 ms * 100.99.0.67
15 * * * Request timed out.
16 21 ms 21 ms 21 ms 100.99.0.67
17 * * * Request timed out.
18 * * 23 ms 100.99.0.67

Vuma Trenched CPT Northern Suburbs.

 

[CodeMaster]

I can't even get coolideas.co.za to load...

 

[Heisenborg]

Broken. Jhb vumatel

 

[duckgray]

Dead. Vumatel jhb

 

[zx14]

Not just international, can’t access CI or MyBB either, on Vodascum now.

 

[semaphore]

Dead evo north riding

 

[CoolEscalator]

HI All, we have put up comunication

https://coolideas.co.za/announcements/66865

Cool ideas is currently experiencing the following issue:

Start Date & Time: 04/04/2025 @ 19:08pm
Affected Area/s: International Traffic
Impact: Customers may not be able to reach international services

Cool ideas technicians are actively investigating. There is no ETR at the moment.

#International #Coolideas#Outage

 

[Nod]

 

[Brenvh]

HI All, we have put up comunication

https://coolideas.co.za/announcements/66865

Cool ideas is currently experiencing the following issue:

Start Date & Time: 04/04/2025 @ 19:08pm
Affected Area/s: International Traffic
Impact: Customers may not be able to reach international services

Cool ideas technicians are actively investigating. There is no ETR at the moment.

#International #Coolideas#Outage

Only international? Bunch of sites like mybb, coolideas etc not loading

 

[semaphore]

HI All, we have put up comunication

https://coolideas.co.za/announcements/66865

Cool ideas is currently experiencing the following issue:

Start Date & Time: 04/04/2025 @ 19:08pm
Affected Area/s: International Traffic
Impact: Customers may not be able to reach international services

Cool ideas technicians are actively investigating. There is no ETR at the moment.

#International #Coolideas#Outage

Your website doesn’t even load via MTN 5g

 

[CoolEscalator]

Not just international, can’t access CI or MyBB either, on Vodascum now.

Our team is investigating this as well, thank you