Correct me if I am wrong?

[dbnnet]

Best is just to ignore them.

CyberMatix, I'm sure RoseAfrica would indeed like to ingore them ....
but rather hard to do when they go email your boss and complain about you, behind your back?????

 

[fergus]

CyberMatix, I'm sure RoseAfrica would indeed like to ingore them ....
but rather hard to do when they go email your boss and complain about you, behind your back?????

Who the heck did that and whats their problem

That was totally unnecessary! RoseAfrica was just trying to educate herself. A lesser sales person wouldn't even have taken the trouble of join myadsl to find out more, and here someone goes and punishes her for it. I agree with RoseAfrica, definitely not on! This is not the kind of behaviour we want associated with myadsl.

 

[CyberMatix]

CyberMatix, I'm sure RoseAfrica would indeed like to ingore them ....
but rather hard to do when they go email your boss and complain about you, behind your back?????

Point taken. I would hope RA's boss would have enough sense to ignore it.

I hope he/she (her boss) understands she (RA) is going out of her way to provide a better service, and she should be commended for that.

FWIW RA, I wish you all the success in the world. I wish there were more salespeople like you around.

 

[RoseAfrica]

People you are amazing!!! thank you so much for your support! I view it as a vote of confidence, and that is soooooo great

 

[RoseAfrica]

Also a substantial number of people that post in these forums are likely to be more on the power user side of the spectrum than not. For the more average user that you will deal with most probably more often the service isn't all that bad. The percentage of power users to "normal" users is something in the order of 5% to 10%.
.

Well as evryone knows I am a very "normal" user , but have to tell you, from my point of view and being new to wireless, it works soooooo much better than what I was using before!

I think it's a great product truly, and I feel totally confident in selling the product that I am giving peope a great product! As said before not perfect (nothing much in life is) for all the other " normal users" like me out there it is a good solution! For me the journey from the beginning (and all the problems that plague products at inception) to how the public feels about wireless internet in say about three / four years will be an interesting one! Think of cellphones, I remember a chap coming into an office I worked in about 10 years ago with his "mobile" phone. The thing was huge ! about the size of a car battery. Thre were also so many hassles and so many opinions about cell phones and look at us now?

What I look foward too though as said before in this site, is just being "educated". In going through the various topics on forum, there is a lot of stuff that is way over my head, but then some really interesting discussion too.
I must tell you I had considered yesterday firstly leaving the site, (gettng the hell ot of Dodge!!)and then secondly changing my name.

I am going nowhere! I am bigger than whatever the forumites and my bosses dish out to me. Cannot see how anyone can hold agaist me the fact that I voice my opinion, but then have the courage to admit and apologise when I am wrong. Soooooooooooo I am here to stay and to learn.

Oh by the way just in case (something else you can hold against me).... I am a bit keyboard dyslexic!! and do transpose things . Has something to do with co-ordination I am told, I am a speed reader and the hand/eye thingie gets a bit muddled at times, the lil ole fingers just can't keep up! this is why when I write, I ask one of my fellow writers to proof my work for me, so as not to be horribly embarrassed.

 

[Luke7777]

No problem believing in the product you're selling, as long as you are aware of the limitations and pitfalls. You might (unknowingly) be selling to a power/knowledgable user and lack of knowledge will hurt your credibility. You might also be selling to normal users and you should be advising them on the limitations (yeah right )

 

[RoseAfrica]

No problem believing in the product you're selling, as long as you are aware of the limitations and pitfalls. You might (unknowingly) be selling to a power/knowledgable user and lack of knowledge will hurt your credibility. You might also be selling to normal users and you should be advising them on the limitations (yeah right )

Yep and that is precisely why I shall stick it out here "on forum". I am a good sales person, but perhaps not a natural, in that I cannot and will not sell where there is not a need, and I cannot lie to people. I suscribe to the theory that people must "know" what they are buying, I would rather walk away than sell a person something that doesn't suit them or won't benefit them.

I started my career in sales in the medical wholesale environment and I remember my bosses getting cross with me in one instance where I had refused to sell a very expensive piece of equipment to a doctor who I knew was battling financially, referring him instead to someone who could fix his current equipment. My point in doing this, is not totally altruistic, but smart too, because in being honest I am creating a trust relationship and a core data base customer that in future when they do need to branch out and buy, wil remember me as being that person whose opinion they can trust! Thats just me and the way I work.

Having said that, as sceptical as you the informed IT people are of the lower end of the scale packages (flexi and others) they do cater to a certain market and will provide benefits not had before. So we are meeting a genuine need. But yes, I personally feel the need to know as much as I can about the ins and outs. I do need to be informed. And putting my sales mantle to one side, again on a personal view I am thrilled to find a "home" where I can learn more purely for purposes of my own enrichment and empowerment.

 

[RoseAfrica]

Advice please??

I have been asked today by someone whether there is a problem with people's bandwidth / airtime being usurped and stolen. Is this a possibility and problem? The person asking is interested in wireless internet but has been hacked and attacked by outsiders and is understandibly paranoid about safety and being taken advantage of etc.

 

[Luke7777]

/my opinion only

By itself, far less likely than ADSL/dialup.
Duplicate user id used to be a prob, think that's been sorted (?). Could also be insider job at ISP
The moment you hook it onto a wireless router, you can't blame MyWi if someone jumps on your network and uses your bandwidth

 

[dbnnet]

My take on this topic:
Solutions like MyWireless would be an order of magnitude more secure than
any of the plain vanilla solutions like 802.11 (WiFi) and ADSL for that matter.
Although MyWi does have more advanced built-in security features, importantly,
it lacks the massive customer base found in solutions like ADSL that are currently
suffering "bandwidth theft". But then this appears mostly due to corrupt employees
and "process" related problems, rather than the technology itself.
Whilst it's true that identity theft on MyWi is not that difficult for the determined,
the relatively small number of customers (by ADSL or dialup standards) will make it
far more difficult.
Most MyWi users would by now have opened the plastic lid on the rear of
their modems and noticed that there is a slot for a USIM to be used.
This would allow Sentech to improve it's authentication capability should it so wish.

 

[CyberMatix]

I have been asked today by someone whether there is a problem with people's bandwidth / airtime being usurped and stolen. Is this a possibility and problem? The person asking is interested in wireless internet but has been hacked and attacked by outsiders and is understandibly paranoid about safety and being taken advantage of etc.

I am a MiWi and iBurst user. I have not detected any bandwidth theft problems with MiWi, and I use a relatively old BlackIce software firewall. (It works for me so why fix it). My take is that security problems are not a bigger problem on MiWi than anywhere else, like ADSL. So the user has to decide for him/herself. Low level of paranoia - use MS XP's built in Firewall. High level of paranoia - use a router based solution.

I have sufered from bandwidth theft on the iBurst side, but that was by the company WBS's pathetic bandwidth manager. I'm also not the only one.

If MiWI implements the new packages for strictly limited data allowance, they need to have a Bandwidth manager such as WBS has. If they implement it as badly as WBS, which is quite possible taken Sentech's track record of incompetence, then bandwidth theft (by Sentech) is quite possible.