Cruise Ships

garp

Executive Member
Joined
Aug 2, 2004
Messages
6,495
#62
Shame, I have a buddy supposed to be leaving for a cruise up to Durbs from Cape Town on the Musica. They've been told to come back again tomorrow since the Musica can't dock. Have to wonder what happens to all those connecting flights, accommodation plans, etc. Must be chaos. Does MSC provide any compensation?
 

ice_cubes

Expert Member
Joined
Mar 24, 2011
Messages
4,925
#63
Shame, I have a buddy supposed to be leaving for a cruise up to Durbs from Cape Town on the Musica. They've been told to come back again tomorrow since the Musica can't dock. Have to wonder what happens to all those connecting flights, accommodation plans, etc. Must be chaos. Does MSC provide any compensation?
Only if you take travel insurance... eitherwise tough luck, your loss :(
 

garp

Executive Member
Joined
Aug 2, 2004
Messages
6,495
#65
The ship takes 2500 passengers so potentially there'll be quite a few people needing accommodation unexpectedly tonight since they can't board - assuming not everyone travelling is from Cape Town.
 

ice_cubes

Expert Member
Joined
Mar 24, 2011
Messages
4,925
#66
The ship takes 2500 passengers so potentially there'll be quite a few people needing accommodation unexpectedly tonight since they can't board - assuming not everyone travelling is from Cape Town.
They issued a statement last night that passengers from outside CapeTown must book accomodation & submit claims to hollard travel insurance for a refund. Those in CapeTown must stay home.
 

garp

Executive Member
Joined
Aug 2, 2004
Messages
6,495
#67
Musica still unable to dock this morning. A real bummer for everyone involved. Wonder if they have sufficient supplies on board. Potentially thousands of people will now be needing unplanned flights out of Cape Town as they either abandon plans to cruise or dock having missed their flights. Not to mention accommodation plans. Must be chaos all round.
 

Kornhole

Blackburn Fan
Joined
Oct 15, 2008
Messages
28,591
#68
Just spoke to the guys in the office who went on the Portuguese island route in December. They rate don't bother with the vouchers . Basically for eg you will end up with just soft drink or beer vouchers so you are limited. Price is not that bad on the boat either(according to them).

Edit: Basically you will end up with vouchers you will not even use and can't get a refund .
 

Fulcrum29

Honorary Master
Joined
Jun 25, 2010
Messages
26,697
#69
Just spoke to the guys in the office who went on the Portuguese island route in December. They rate don't bother with the vouchers . Basically for eg you will end up with just soft drink or beer vouchers so you are limited. Price is not that bad on the boat either(according to them).

Edit: Basically you will end up with vouchers you will not even use and can't get a refund .
The price and vouchers depends entirely on regions (where laws apply) and the cruise line company. It is best to check up with every cruise line package.
 

Quey_Quick

Expert Member
Joined
Dec 4, 2007
Messages
2,403
#70
Just spoke to the guys in the office who went on the Portuguese island route in December. They rate don't bother with the vouchers . Basically for eg you will end up with just soft drink or beer vouchers so you are limited. Price is not that bad on the boat either(according to them).

Edit: Basically you will end up with vouchers you will not even use and can't get a refund .
My take would be if your are planning on drinking alcoholic drinks, get the vouchers.
 
Top