Crystal Web (NEW ISP) ADSL Feedback

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could anybody tell me the price of a 4mb uncapped account I am interested in this.
 
Was really hoping that the new month would bring with it the line fixes; Still getting lots of packet loss internationally :/ I'm based in the Gauteng area.

Crystal Web, is there any hope of the fix working soon? Currently gaming online with this packet loss is impossible.
 
Ol' Mean Bastid said:
I'm on a 10MB throttled to 8 by telkom cause they're clueless
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OMB I'm not sure what you've tried, but if you haven't already, PM TelkomZA.
I had the same issue (my line was limited to 6mbps) and it was increased to 10 a few hours later.
 
PhreeMe said:
OMB I'm not sure what you've tried, but if you haven't already, PM TelkomZA.
I had the same issue (my line was limited to 6mbps) and it was increased to 10 a few hours later.
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CW are giving Telkom a hard time, so I'm letting them handle it on my behalf ;)
 
according to FF, when I am downloading ccleaner from www.filehippo.com, I get an average DL speed of 20KB/s. But when I am using a download manager, (Orbit), I get 190KB/s.

Guess it is time to get a better nntp client and setup Orbit to start downloading between 12am & 6am to burn through my 50TB of WA Free Download Plus capped data and use CW for the rest.
 
Hey guys,

News server is down temporarily while we do some reconfiguration of it. Should be back up later today. Apologies for any inconvenience.
 
snail112 said:
according to FF, when I am downloading ccleaner from www.filehippo.com, I get an average DL speed of 20KB/s. But when I am using a download manager, (Orbit), I get 190KB/s.

Guess it is time to get a better nntp client and setup Orbit to start downloading between 12am & 6am to burn through my 50TB of WA Free Download Plus capped data and use CW for the rest.
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is ive been saying since I joined its al about the threads. single threaded downloads are slow multithreaded are fast. also........yay I have 50tb also :P
 
Pythos said:
Was really hoping that the new month would bring with it the line fixes; Still getting lots of packet loss internationally :/ I'm based in the Gauteng area.

Crystal Web, is there any hope of the fix working soon? Currently gaming online with this packet loss is impossible.
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It's all rolling in now, and over the next few days things are going to be perfect. You'll see much better international speed tests now - if not please power-cycle your router. Once we're sure everything is working as expected then the limitations are going to start being lifted.
 
Crystal Web said:
It's all rolling in now, and over the next few days things are going to be perfect. You'll see much better international speed tests now - if not please power-cycle your router. Once we're sure everything is working as expected then the limitations are going to start being lifted.
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Thanks very much for the response. International speed tests are a lot more consistent now, although I'm only getting between 4-5mb/s whereas normally I get between 7-8mb/s - this could well be because that it's during work hours presently.

I power cycled my router all night :D Only connected to my Crystal Web account about 30 minutes ago. After some ping tests I'm still getting between 7%-15% packet loss internationally, as the fix rolls in should this aspect be alleviated? Would there be any time you'd suggest I do another power cycle to see if there is an improvement?

And thanks again for the response :) I do look forward to seeing the line in full operation!
 
slasherjdc said:
is ive been saying since I joined its al about the threads. single threaded downloads are slow multithreaded are fast. also........yay I have 50tb also :P
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This is crazy. just pulled a 11MB file in 22 sec.

@CW: Who do I contact to get my invoice for August? I made the EFT on 29 July.
 
4 emails within 2 minutes and I have my invoice and an account statement.

Keep the good service going.
 
Man CW you guys are just to awesome. I am so used to some companies, if you pay on the 1st instead of the previous month then you must wait for the service to be reactivated again.

Don’t worry, we’re not in the habit of disconnecting users on a whim, Danie. Your connection will continue to work.

Just awesome. :)
 
I paid on time, but used the wrong reference number. I did open a ticket though, so I hope all is piele!
 
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