Crystal Web (NEW ISP) ADSL Feedback

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Did the agent initially respond to you? Please PM me any details you have and I'll follow up now with the staff for you.
 
Wow, but the line ran hard and fast all night!(since about 23:00)
I still have about 3GB left on Steam games, then I will be back to normal trends.
Thank you CW!
 
DJ... said:
To be fair we have also answered it multiple times too, and the bottom line is that even if we wanted to it's technically not feasible. Ask these services to distribute via a proper CDN service, to host on proper hardware, to purchase proper hosting capacity, to scale efficiently, and to stop changing host IPs and it becomes more feasible. They're just a VPS file sharing site, or often a search engine linking to every dodgy VPS out there. These are not businesses that invest in their own infrastructure like a Netflix or Hulu, who we can and happily do prioritise. These "other" services have to come to the party as well if they want to be treated properly on an ISP's network.

Even Samsung do some odd things on their TVs for example which are quite stupid. More often than not they're trying to pull streams from other services and distribute it on their own distribution nodes, rather than simply streaming it from the actual service and infrastructure intended. I see their point, but it's proven to be quite unstable at times on their part. Then our support staff are shouted at. :D
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Oh ok, I thought the issue was more with sites linking to these sites like vodlocker. The odd thing is I was able to watch 2 episodes on vodlocker flawlessly and then it started to buffer afterwards, which I found to be weird, since that was the only one working properly when Afrihost used to shape me to death. That one normally works very good on any ISP. Also worked very good when I was on the 41 ip and before that on CW. Not pointing fingers, just saying. :)
 
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Power has been restored.... :)

Eskom network management [Off] :erm:

// assumes position :twisted:
 
CW can I get a status update on my problem please. Got back from CT late last night, still no internet. However, this also means I can now get stuck into the issue.
 
OLDMEANFEKKER, wb :) People were worried. I think specifically Samantha.
 
Ol' Mean Bastid said:
CW can I get a status update on my problem please. Got back from CT late last night, still no internet. However, this also means I can now get stuck into the issue.
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It lives... TK has noticed your absence :erm:
 
saa044 said:
Oh ok, I thought the issue was more with sites linking to these sites like vodlocker. The odd thing is I was able to watch 2 episodes on vodlocker flawlessly and then it started to buffer afterwards, which I found to be weird, since that was the only one working properly when Afrihost used to shape me to death. That one normally works very good on any ISP. Also worked very good when I was on the 41 ip and before that on CW. Not pointing fingers, just saying. :)
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This is my point DJ.
Why does the service work on other accounts but only works intermittently on CW?
I am specifically referring to Vodlocker and Gorrilavid for example.
 
Electric said:
This is my point DJ.
Why does the service work on other accounts but only works intermittently on CW?
I am specifically referring to Vodlocker and Gorrilavid for example.
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What's on these sites that you guys watch?
 
Ol' Mean Bastid said:
CW can I get a status update on my problem please. Got back from CT late last night, still no internet. However, this also means I can now get stuck into the issue.
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Paul spoke with your daughter yesterday about this. Basically Telkom need to schedule a time to get on to the premises.

We follow this up every day though for you, and will do so again today. Expect a mail from Paul later once he's had a chance to investigate and shout at some Telkom people again.
 
May i ask what did you guys do ito the current upgrade/changes?

I honestly are amazed how my line has been performing through the night and still going on and on and on and...

In terms of hourly download average speed from 00:00 till 06:00, the lowest it went, was 398kB/s(between 04;00 - 05:00), the rest are between 400 - 418kB/s.
This is obviously on a 4Mbps line.
 
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