Crystal Web (NEW ISP) ADSL Feedback

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MrR said:
Any news on when the news server will be running normally?
Downloading at ~10% of line speed really sucks.
Is it just shaping that's being applied as I've seen speed bursts of up to 100%?
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Are you on Fusion? More importantly, have you surpassed your unshaped limit on it if you are? My "news" has been running fine on unshaped, so there doesn't appear to be a general issue at least.
 
Forgot to qoute: Post #9137 refers.

4Mbps fusion:

I'm being shaped and my speeds are fine. Not sure if usage play a role.
 
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Just realised I haven't checked nor had a reason to check my usage for this month. It's kinda nice having things just work all the time and not worry about usage at all
 
Okay, I'm starting to get pissed off a bit. I have sent emails since 18 September requesting to be switched over. I'm old school & prefer email compared to live chat!

They have gone un-acknowledged. Must I rant & rave in public? I have tried to keep it low key! This week-end has reminded me of OW! Totally ignoring my polite requests!

I am not prepared to accept that for 3 weeks of the month I have blistering internet & the rest of the month I must limp along. At least have the decency to acknowledge my emails! Shaun, I also cc'd your direct email!

My mobile is 072-972-2661!
 
patrick123 said:
Okay, I'm starting to get pissed off a bit. I have sent emails since 18 September requesting to be switched over. I'm old school & prefer email compared to live chat!

They have gone un-acknowledged. Must I rant & rave in public? I have tried to keep it low key! This week-end has reminded me of OW! Totally ignoring my polite requests!

I am not prepared to accept that for 3 weeks of the month I have blistering internet & the rest of the month I must limp along. At least have the decency to acknowledge my emails! Shaun, I also cc'd your direct email!

My mobile is 072-972-2661!
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Thanks I needed a number to enter into this porn site.
 
patrick123 said:
Nup, Anyone that has a bit of savvy and knows how to use Google, will be able to get hold of me. Privacy not required!
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You can also do a reverse search and get your name Mr S. If it was me I would remove the number. Just my 2 zim dollars.
 
CW, support ticket created on the customer portal about authentication issues, again, after Major Support said he'll flag my account for investigation 5 days ago in a previous ticket.:mad:

Guess it is time to demote the Major to Lieutenant or even CO if he does not perform;)
 
snail112 said:
CW, support ticket created on the customer portal about authentication issues, again, after Major Support said he'll flag my account for investigation 5 days ago in a previous ticket.:mad:

Guess it is time to demote the Major to Lieutenant or even CO if he does not perform;)
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still flagged ;)
busy looking over the ticket and the report backs. Please give me a few minutes.
 
Can I get anymore about my support ticket regarding a high ping on hop 2 of my latest pathping. Been over an hour since I submitted the required information and I would like to be able to start sorting out my connection once and for all. Ticket ID: 898 specifically
 
Guys am I wrong here but support is only up to 5pm on weekends..? I see people often moaning about not getting replies after 5 pm on Saturday and Sundays.
 
Zenbaas said:
Guys am I wrong here but support is only up to 5pm on weekends..? I see people often moaning about not getting replies after 5 pm on Saturday and Sundays.
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yep weekends and public holidays support till 5
 
S7wede said:
Can I get anymore about my support ticket regarding a high ping on hop 2 of my latest pathping. Been over an hour since I submitted the required information and I would like to be able to start sorting out my connection once and for all. Ticket ID: 898 specifically
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That is usually an indicator of a congested exchange. If your line is with Telkom, you may have to phone 1023. If your line is with CW, they will do that for you :)
 
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