Crystal Web (NEW ISP) ADSL Feedback

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CW, I would like to change my IP address. I have rebooted my router a few times and the IP address doesn't change. Netflix/Unotelly has stopped working on that IP address. (And yes I do update my IP address with Unotelly). If I get a new IP address by using WebAfrica, then Netflix works. When I go back to the CW IP address it doesn't work.
 
CW, I would like to change my IP address. I have rebooted my router a few times and the IP address doesn't change. Netflix/Unotelly has stopped working on that IP address. (And yes I do update my IP address with Unotelly). If I get a new IP address by using WebAfrica, then Netflix works. When I go back to the CW IP address it doesn't work.

This is a question for support, as these sorts of issues are related specifically to an account, so we'd need to assist directly.

Hop over to live chat and I'll be happy to help you out.
 
Don't know if sarcastic or happy. As I get 170ms on IS.

That's happy for me bra, I've never seen sub 200ms on my line ever before.
On IC 4MB (thanks Wingnutt) I did see a very low 206ms once.

Location plays a huge role in International ping
 
@RoMark
Try run a test on speedof.me I always found their results to be quite consistent and because it's not a very popular speedtest I doubt many ISP's are prioritizing that site. (This is an assumption on my part)

Post the results here if you can
 
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