CrystalWeb: Upgrades only take effect in new month?

I can't understand the reasoning?

On uncapped this won't be a problem.

On capped however it will as they do provisioning calculations for capped accounts.

They cannot just up your capped account package for a month as they lose money on the provisioning.

This is my speculated thought.
 
:blink: I suspect that is a line in a chat ticket but I am missing the context so I can't really offer an explanation
upgrading of what?

I have just been helped by a very helpful consultant on live chat. I'm upgrading (I hope its an upgrade, it costs more!) from Home Premium to Business Standard. But it only takes effect from 1 July
 
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