Current ISP doesnt want to release line early

teeceekay said:
Must say i have not had bad experiences with vox. But i decided to try bitco home. Because im really happy with the way our bitco business fiber has been performing over the last two years. Websquad was definitely my next option.
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Bitco home is uncapped, unshaped and is not throttle, unlike many other provider.
Well worth it in my opinion :)
 
I tried to get Cool Ideas to release early. They ignored my emails, repeatedly, and it was going to at least 3 people at Cool Ideas including the general mailbox. The month rolled over. And now they still haven't released it even though the notice period has concluded.

Dear ISPs, refusing to release your customer's lines is not a retention strategy. Good service and good pricing is a retention strategy. If yo don't want your customers to cancel, give them a reason to stay.
 
Carnajo said:
I tried to get Cool Ideas to release early. They ignored my emails, repeatedly, and it was going to at least 3 people at Cool Ideas including the general mailbox. The month rolled over. And now they still haven't released it even though the notice period has concluded.

Dear ISPs, refusing to release your customer's lines is not a retention strategy. Good service and good pricing is a retention strategy. If yo don't want your customers to cancel, give them a reason to stay.
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Do you have a reference for me? If it's Openserve they have a backlog of processing.
 
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