Customer Engineer (contract position): Brackenfell, Western Cape

Joined
Sep 6, 2018
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Location
Cape Town
A progressive IT company seeks to appoint a Customer Engineer (contract position). The main purpose of this position is to perform different types of support at the customer’s location, such as troubleshooting, setup, and installation of systems and equipment.

KEY ATTRIBUTES
Good communication and customer liaison skills
Able to analyse and solve problems, taking initiative where required
Ability to work under pressure and meet deadlines
Aptitude and passion for working with computers
Attention to detail and accuracy
Able to work independently
Willing to take accountability
Prepared to work both standby and over weekends

MIN QUALIFICATIONS & EXPERIENCE
National Senior Certificate (Grade 12);
NQF 4 - 5 level qualification in Information Technology or valid IT Certification from a Hardware / Software Supplier, i.e. CompTIA, Microsoft, etc.
At least 2 – 3 years' relevant experience.

RESPONSIBILITIES WILL INCLUDE, BUT NOT BE LIMITED TO THE FOLLOWING:
Technical / Maintenance Duties
Troubleshooting, diagnosing and repairing, if possible, equipment for all allocated calls.
Advising management on service plans and technical matters required.
Providing technical guidance to the customers on preventive maintenance and safety regulations.

Please forward a detailed CV to [email protected] and indicate your salary expectation and notice period.
 
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