Wait, what?
So, CAP was created as a handy scapegoat, fit for being assigned those knobbly tasks that the Consumer Affairs Division of ICASA did not feel like doing.
Well, okay. So, what output did this organisation of 9 people produce?
- We read the ACT and the regulations!
- We don't want to work with CAD!
- ICASA does not want to play with us!
- We had lots of meetings to complain to various people!
- We want to resign!
- Some of us did resign!
Seriously, where is:
- The consumer consists of the following groups: ...
- The consumer requires the following services: ...
- The services can be paid for through the following means: ...
- The following existing services are failing: ...
- The following planned services have the following problems: ...
Somewhere something's not lekka.