Data billing errors

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sun

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I am getting concurrent connections showing on my vodacom4me statement. For instance, one connection started at 8:29:50, and another started at 8:30:03, while the first was still active. They end simultaneously.

One of the 'connections' shows zero data, but, even so, the volume of the other one is way off, as far as I can remember.

Transaction Start Date/Time Sponsor Destination Duration
(seconds) Volume Amount Roaming
1 GPRS 2007-11-17 08:30:03 - internet 642 - R 0.00 No
2 GPRS 2007-11-17 08:29:50 - internet 655 512000 R -0.98 No
3 GPRS 2007-11-17 07:36:46 - internet 3167 - R 0.00 No
4 GPRS 2007-11-17 07:36:46 - internet 3167 3815424 R -7.27 No
 
sun said:
I am getting concurrent connections showing on my vodacom4me statement. For instance, one connection started at 8:29:50, and another started at 8:30:03, while the first was still active. They end simultaneously.

One of the 'connections' shows zero data, but, even so, the volume of the other one is way off, as far as I can remember.

Transaction Start Date/Time Sponsor Destination Duration
(seconds) Volume Amount Roaming
1 GPRS 2007-11-17 08:30:03 - internet 642 - R 0.00 No
2 GPRS 2007-11-17 08:29:50 - internet 655 512000 R -0.98 No
3 GPRS 2007-11-17 07:36:46 - internet 3167 - R 0.00 No
4 GPRS 2007-11-17 07:36:46 - internet 3167 3815424 R -7.27 No
Click to expand...

Best to use an app at least;).
 
sun said:
I am getting concurrent connections showing on my vodacom4me statement. For instance, one connection started at 8:29:50, and another started at 8:30:03, while the first was still active. They end simultaneously.

One of the 'connections' shows zero data, but, even so, the volume of the other one is way off, as far as I can remember.

Transaction Start Date/Time Sponsor Destination Duration
(seconds) Volume Amount Roaming
1 GPRS 2007-11-17 08:30:03 - internet 642 - R 0.00 No
2 GPRS 2007-11-17 08:29:50 - internet 655 512000 R -0.98 No
3 GPRS 2007-11-17 07:36:46 - internet 3167 - R 0.00 No
4 GPRS 2007-11-17 07:36:46 - internet 3167 3815424 R -7.27 No
Click to expand...

Mail me the full statements with your questions and I'll pass it on.
 
TwinSIM - 2 SIM's on the same number - only one active at a time.
DataSIM - Up to 3 SIM's on one account. Can be active at the same time, different numbers.

ic (sharp as always) is thinking that maybe 2 SIM's were active concurrently on the same account.

I don't think sun has this setup though.
 
ok, thanks

I was looking for 2 sims on one 3g account, preferrably to be able to connect concurrently but the folks at Nashua told me can't be done for a data contract.
 
vodacom3g said:
TwinSIM - 2 SIM's on the same number - only one active at a time.
DataSIM - Up to 3 SIM's on one account. Can be active at the same time, different numbers.

ic (sharp as always) is thinking that maybe 2 SIM's were active concurrently on the same account.

I don't think sun has this setup though.
Click to expand...

So if you have one in your phone and one in your modem how to you select which one should be active?:confused:
 
Saule said:
So if you have one in your phone and one in your modem how to you select which one should be active?:confused:
Click to expand...

The last one that got turned on (and thus registered on the network) will be the active one.

TwinSIM was designed to allow 2 phones with the same number (one phone on you and one in your car, for example). Your primary number will ring on both.
 
ic, I have neither twinSIM or dataSIM. I badly need them, because in order to make/receive voice calls I have to move the SIM to my phone, a 9300 that takes several minutes to start up after removing the battery, and has to have the date and time typed in again each time. Also my laptop, even with Vista and the latest dashboard, often goes blue-screen when re-inserting the datacard [I think it's when it has been to sleep or suspend]. So that's another five minutes, plus I lose all my open documents.

But Vodacom doesn't allow me twinsim or datasim with my top-up contract.

That's why it takes me two days to reply to your post: it takes me that long to cycle my SIM card back into my laptop!

I know what you're thinking, I should get a pre-paid SIM for data. Well, I've got one, but my credit is on my own number and I can't transfer it.

I would happily leave my SIM card in a 3G phone and use that as a modem. That used to work fine until about 18 months ago, when Vodacom changed something (or else the network degraded because Vodacom sold more SIM cards than they could support) and 3G became unusable without an external aerial.

Even now, everything would be OK if Vodacom would just transfer most of my credit to my pre-paid card. But they claim that is 'impossible' (how can it be impossible?). And even V3G, who has otherwise been extremely helpful, has not come through on this.
 
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