Data Bundle cancellation

LandyMan

LandyMan

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I am currently using a 3Gb data bundle on my contract, as this was my main internet connection. However, I have installed ADSL at home, and won't be needing this big bundle on my phone anymore.

When is the best time to cancel the current bundle, as I know there are always some issues with the timing of the cancellation?

EDIT: So basically, my question is this: If I cancel my bundle on the 31st of October (and yes I know I will drop any existing bundle left), will I still be charged for November?
 
Last edited:
You can convert it to a top up contract if they slap u with cancellation fees
 
If you are using an adhoc month-to-month bundle on your existing contract it may be best to cancel it before the end of the month.
 
If we cancell the bundle for you now on the system then the system will set it for actual deletion on the 31st of Oct so that you can use up the remaining bundle. On the 31st / or 1st the bundle will be completely removed from your line.
 
ocleroux said:
If we cancell the bundle for you now on the system then the system will set it for actual deletion on the 31st of Oct so that you can use up the remaining bundle. On the 31st / or 1st the bundle will be completely removed from your line.
Click to expand...

And this is an official answer? :D

Just to get 100% clarity (I've had issues before :p): If I go onto Vodacom4Me now, and I cancel the "My Gig 3 Month-to-Month" bundle on my account, the bundle will still be active until the 31st of October 2009, and I will still be using the remaining data in that bundle (not OOB rates)?
 
Yes, because effectively you have already been charged for this months bundle that you are currently using, therefore if we do the cancellation now, the system will only de-activate it at the end of the month so that you can continue using the remaining megs in that bundle. VD, would you like to confirm this for Landy? tnx
 
LandyMan said:
And this is an official answer? :D

Just to get 100% clarity (I've had issues before :p): If I go onto Vodacom4Me now, and I cancel the "My Gig 3 Month-to-Month" bundle on my account, the bundle will still be active until the 31st of October 2009, and I will still be using the remaining data in that bundle (not OOB rates)?
Click to expand...

Hi

The bundle will be available till month end but not carry over any data that is left.

Regards
VodacomData
 
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